As an organisation with a strong culture of innovation, we've always been dedicated to developing new technologies and creative ideas that will provide real change for millions of people.

As part of our global strategy to lead in business innovation management, we've established Business Innovation Centres (BICs) in 5 major regions around the world. Their mission is to gain a deeper understanding of our customers' needs so we can generate added value for our customers and have a positive impact on society.

The BICs drive to develop new products or services, that will support our global customer base, by understanding how market shifts are continually creating the need for change. These emerging technologies are then commercialised to generate new business.