9.1 Processing activity – visiting of our website
Insofar as you use our website solely for informational purposes, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your personal browser transmits to our server. This data is technically necessary so that the website can be displayed to you. Furthermore, this data is technically necessary to ensure the stability and security of our website. The legal basis for the processing of your personal data in this case is Art. 6 I lit. f GDPR; the legitimate interest in this case is the provision and optimal presentation of this website as well as the protection of this against external attacks and their traceability. We delete this personal data after the end of the usage process, unless we need it for purposes of abuse detection and abuse traceability; in such a case, we retain this data for up to a maximum of 30 days.
When visiting our website, the following personal data may thus be processed, which is automatically transmitted by your browser to our servers and stored there in the form of so-called "log files":
- IP address of the terminal device used to access the website
- Date, time and duration of the request
- Country of origin of the request
- Content of the request (specific page / file)
- Access status/http status code (e.g. "200 OK")
- Internet address of the website from which the request to access our website was made
- Browser and installed add-ons (e.g. Flash Player)
- Operating system and interface
- Language and version of the browser software
- Amount of data transferred in each case
- Time zone difference to Greenwich Mean Time (GMT)
We can only provide some of the services offered on our website if we are able to contact you. In this respect, the possibility of using these services depends on you providing us with certain personal (contact) data. We collect, use and process this personal data only to the extent necessary to provide you with the respective service. If you contact us by e-mail or via a contact form, the personal data you provide in each case (your e-mail address and other information you provide voluntarily, such as your name/telephone number) will be stored by us in order to process your request and, if necessary, answer your questions.
Here, the legal basis for the processing of your personal data is Art. 6 I 1 lit. f GDPR; the legitimate interest is to answer your request. After a final response to your request, we delete your request and the information on the processing with a period of three years after the end of the respective calendar year.
9.2 Processing activity – EMAKINA / Microsoft Azure
Our website is managed by EMAKINA Central & Eastern Europe GmbH, Weyringergasse 30, 1040 Vienna (hereinafter: EMAKINA) and hosted in the Azure cloud, i.e. on servers of the external service provider Microsoft.
Thus, your personal data collected on this website is stored on the servers of this service provider. The data may be, for example, your IP address, meta and communication data or data from a contact form.
The legal basis for the use of EMAKINA as a hosting provider of our website is, according to Art. 6 I 1 lit. b GDPR, the fulfillment of the contract with our customers and potentially interested parties.
9.3 Processing activity – Content Management System / Content Stack
For our website, we use the Content Management System (short: CMS) called Contentstack, which is operated by Contentstack Inc., 201 Third Street, Suite 1200, San Francisco, CA 94103, United States. Contentstack is a headless CMS provided as Software as a Service (SaaS) that enables us to create, manage, and distribute digital content across multiple websites, platforms, and devices. It is used to present and manage corporate websites, including those of our subsidiaries and partner companies.
Contentstack allows us to manage multilingual content through structured content models and defined workflows. It supports integration with external systems, including our SDL translation management platform, enabling us to initiate translation processes directly from within the CMS and automate distribution of translated content to the relevant regional websites.
Unlike our previous CMS, Contentstack does not include native marketing automation features. However, it allows seamless integration with third-party marketing tools, such as Marketo, for purposes such as lead generation, persona matching, and nurturing through automated communications or personalized web content.
In the course of using the CMS, activity data from all website visitors is collected in an anonymous form. Once a visitor identifies themselves—for example, by submitting a contact form—this data may be linked to their email address. Details about what is collected via the contact form can be found under “9.1 Processing activity – visiting our website.”
As part of the CMS’s functionality, cookies are used to support user experience and performance monitoring. For further information on the types and purposes of cookies used by Contentstack and related tools, please refer to section “7. Cookies.”
In principle, data processed through Contentstack is stored on designated Microsoft Azure web servers located in the Netherlands. In some cases—such as when a subsidiary or partner company uses Marketo—only certain activity data is stored in Contentstack, while additional data is transferred directly to Marketo and stored there. More information on the use of Marketo can be found in “9.8.4 Marketo.”
Due to the use of Microsoft Azure services, your personal data may, in exceptional cases, be transferred to the United States of America, as Microsoft is headquartered there. This would constitute a transfer to a so-called third country under data protection regulations.
The legal basis for processing your personal data in relation to visitor activity data collected via Contentstack is our legitimate interest pursuant to Art. 6 I 1 lit. f GDPR, specifically to ensure the secure operation and functionality of our website. For any further processing of your personal data beyond this scope, including any potential data transfers to Microsoft in the USA, your consent pursuant to Art. 6 I 1 lit. a GDPR and the appropriate safeguards pursuant to Art. 49 I lit. a GDPR shall be the respective legal basis.
Information on your right of withdrawal can be found under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
Further information on data protection at Contentstack can be found at the following address:
https://www.contentstack.com/privacy
9.4 Processing activity – Consent Management Platform / User Centrics
On our website we use the Usercentrics Consent Management Platform. This is a consent management tool based on JavaScript. With the help of this tool, we can give the visitor of our website both an overview of the essential software solutions used and the possibility to decide on the use of any other software solutions that require prior consent. Furthermore, the platform offers the visitor the possibility to withdraw any given consent at any time without giving reasons and thus to prevent the future processing of personal data by the respective software solution. Furthermore, with the help of the platform, we can meet the requirement resulting from the GDPR for consent management, which provides, among other things, the possibility to prove that consents have been given or not.
In the context of the use of the Usercentrics Consent Management Platform, the following data may be processed, among other things:- Consent data
- Consent -ID
- Consent status (Opt-in, Opt-out)
- Consent timestamp
- Language of the consent banner
- Version of the banner template
- Device data (http Agent, http Referrer)
The use of the Usercentrics Consent Management Platform and the associated processing of personal data serves to fulfill legal obligations within the meaning of Art. 6 I 1 lit. c GDPR. Thus, the use of the platform is necessary both to comply with the obligation to provide documentary evidence within the meaning of Art. 5 II GDPR and the legal obligation resulting from the judgment "ECLI:EU:C:2019:801" of the European Court of Justice and the related judgment "I ZR 7/16" of the German Federal Court of Justice, according to which § 15 III 1 of the German Telemedia Act (TMG) is to be interpreted with regard to Art. 5 III 1 of Directive 2020/58/EC in such a way that the service provider may only use cookies to create usage profiles for the purposes of advertising or market research with the consent of the user.
Deletion of your personal data in connection with the use of the Usercentrics Consent Management Platform will take place as soon as it is no longer required to fulfill the purpose. In case of withdrawal of consent, we retain the information regarding the withdrawal for three years. The retention results on the one hand from the accountability according to Art. 5 II GDPR and on the other hand from the regular statute of limitations according to § 195 German Civil Code (BGB). The period of this limitation begins according to § 199 BGB with the end of the year in which the claim arose. Thus, the statute of limitations begins at the end of December 31 of the year in which the withdrawal occurred and ends three years later on December 31 at 00:00.
9.5 Process activity - Special Fonts
9.5.1 Google Fonts
On our website, we use fonts from Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. These fonts are grouped together by Google under the name Google Fonts. By using Google Fonts, no cookies are set on your terminal device. The fonts are loaded and integrated via the corresponding application programming interfaces (APIs for short) from Google (fonts.googleapis.com and fonts.gstatic.com). The request to load and integrate the Google Fonts takes place shortly after your visit to our website. The request transmits personal data such as your IP address or the version of your browser to the Google servers and requests the corresponding cascading style sheets (CSS files) and font files from Google. Style sheets are files that are used to change the design of a website, such as the font or font size. A font file contains any information about how the font is displayed. Requests for CSS files are stored by Google for one day and requests for font files are stored for one year.
Due to Google's localization, the transfer of your personal data to Google may involve a third country transfer, i.e. a transfer of personal data to a destination that is neither in the European Union nor in the European Economic Area, such as the USA.
The legal basis for the processing of your personal data in the context of the use of Google Fonts is your consent pursuant to Art. 6 I 1 lit. a GDPR. A potential transfer of your personal data to a third country in the context of the use of Google Fonts (third country transfer) takes place exclusively on the basis of an appropriate safeguard. In this case, this appropriate safeguard is your consent pursuant to Art. 49 I lit. a GDPR. Information on your right of withdrawal can be found under point 2.9 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
Your personal data will not be stored by us as the controller.
Further information regarding processing by Google can be found in the privacy policy.
9.6 Processing activity – Webanalytics
9.6.1 Google Analytics
On our website we use the service Google Analytics. This is a web analytics service provided by the Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google). We use Google Analytics to analyze the use of our website and to improve it regularly. We can use the statistics obtained to improve our offer and make it more interesting for you as a user.
Within the scope of the use of Google Analytics, cookies are set on your end device which enable an analysis of your visit / use of our website. You can find further information on the topic of cookies under "7. cookies".
You can prevent the storage of cookies by making the appropriate setting in your browser; however, we would like to inform you that you may then not be able to use all functions of this website to their full extent. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the further processing of this data by Google by downloading and installing the browser plugin available under the following link (https://tools.google.com/dlpage/gaoptout?hl=en)
When the information stored in the cookies about your visit and use of our website is transferred to Google's servers, it may be transferred to a third country (e.g. to the USA) due to its localization. However, due to the activated anonymization function, your IP address will be shortened within the European Union or the European Economic Area even before it is transferred to Google. Furthermore, the IP address transmitted by your browser will not be merged with other Google data.
On behalf of the provider of this website, Google will use the information received to evaluate your use of the website, to compile reports regarding the website activities and to provide further services to the website provider in connection with the use of the website and the internet.
The legal basis for the processing of your personal data in the context of the use of Google Analytics is your consent in accordance with Art. 6 I 1 lit. a GDPR. A potential transfer of your personal data to a third country in the context of the use of Google Analytics (transfer to third countries) is exclusively carried out on the basis of an appropriate safeguard. The appropriate safeguard in this case is your consent in accordance with Art. 49 I lit. a GDPR. Information on your right of withdrawal can be found under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
You can find more information on the terms of use and data protection of Google under https://www.google.com/analytics/terms/de.html or https://www.google.com/intl/de/analytics/privacyoverview.html.
9.6.2 Hotjar
This website uses features of the web analytics service tool Hotjar. The provider is Hotjar Inc., Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta.
We use Hotjar to analyse and regularly improve the user experience of our website. Additionally we can use the statistics obtained to improve our offer and make it more interesting for you as a user. On behalf of the operator of this website, Hotjar will use this information to evaluate the use of the website, to compile reports on website activity, and to provide other services related to the use of the website. The information generated by the cookie, about your use of this website, is generally transmitted to a Hotjar server and stored there.
We use Hotjars Anonymization function on this website. This will truncate your IP address and make sure the analytics data is not personally identifiable. We will not merge the information with other personal information. The service provider was carefully chosen in accordance with Art. 28 I GDPR, taking into account the technical and organizational measures taken to ensure the security of the processing. In addition, in accordance with Art. 28 III GDPR, a Data processing agreement was concluded to regulate the processing.
You may Opt-out against the analytics function simply by activating the “Do not Track” standard function in your browser. In this case, we will not process your personal data in the way described here. You may find an explanation on how to enable the “Do not Track” function at this link:
https://www.hotjar.com/legal/compliance/opt-out/
The legal basis for the use of Hotjar is your consent, Art. 6 I 1 lit. a GDPR. Further information on your right of withdrawal can be found under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
9.6.3 LeadFeeder
We use LeadFeeder to track IP addresses so we can see who has visited your website and the products and service pages they are interested in. This provides us with company details, including the SIC industry code, but no personal details.
9.7 Processing activity – Social networks on our website
On our website, we offer you the possibility to share or recommend individual content with your contacts or your network on social platforms or simply to access our page in the corresponding social network (Facebook, Instagram, Twitter, Xing or LinkedIn). For the above mentioned purposes, the common buttons of the respective social networks are available. By simply visiting our website, no personal data is initially transmitted to the providers of the social networks. Only when you yourself become active and click on one of the corresponding buttons of the social networks to share or recommend content, data such as your IP address, the date and time of the click and the address of the website on which you are currently located will be transmitted, if applicable. If you are simultaneously logged in to the corresponding social network at the time you click on a social network button on our website, the social network will automatically assign your page view to your profile. Even if you use the button of the social network in order to recommend content from this website, the social network can still associate this information with your profile. If you do not want the social network to associate your visit to our website with your profile, please log out of the social network before clicking on the button of the respective social network.
Furthermore, please note that your data will also be transferred to the respective social network provider if you do not have an account on the social network or are simply not logged in and still click on one of the corresponding buttons of the social networks on our website. In this case, your data can be used by the social networks to create usage profiles and subsequently for the purposes of advertising, market research or the demand-oriented design of the own website. You can object to this type of processing in accordance with Art. 21 GDPR. To exercise this right, however, you need to contact the respective provider of the social network.
You will find information on the individual objection possibilities of the individual providers of the social networks under point "9.7.3 Possibilities of objection in social networks " in this privacy policy.
You should also take into account that due to the localization of Facebook, Instagram, LinkedIn, Twitter or Xing, when your personal data is transferred to the provider of the respective social network, a transfer to a third country, i.e. a transfer of personal data to a destination that is neither in the European Union nor in the European Economic Area, such as the USA, may occur.
Furthermore, we would like to point out that we ourselves do not collect any personal data that is transferred to the respective social network by clicking on one of the corresponding buttons.
By clicking on the respective button of a social network on our website, you give your consent in accordance with Art. 6 I 1 lit. a GDPR for your browser to establish a connection to the servers of the corresponding social network and for the aforementioned data to be transmitted. On the other hand, by clicking on the respective button you are also giving your consent in accordance with Art. 49 I lit. a GDPR. This consent represents the appropriate safeguard for a potential transfer of your personal data to a third country. Information on your right of withdrawal can be found under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
9.7.2 Online presence in social networks
Within social networks, we, as the provider of the website, use the offers of online platforms to inform active users about information offers and services from Konica Minolta and, if interested, to communicate directly via the platforms. The social media channels thus complement our own website presence and offer interested parties who prefer this type of information an alternative means of communication. We are currently represented in the following networks with our own online profiles:
As soon as you access the respective Konica Minolta profiles on the corresponding social network in your network, the terms and conditions and data processing guidelines of the respective providers apply.
We have no influence on the data collection and its further use by the social networks. Thus, we only know that your data will be processed for market research and advertising purposes and that usage profiles will be created from your usage behavior and the resulting interests. Furthermore, advertising can also be placed to this effect on the basis of supposed interests. For this purpose, cookies are usually stored on your end device.
We therefore expressly draw your attention to the fact that the personal data of users (e.g. the IP address) is stored by the providers of the networks in accordance with their data usage guidelines and used for business purposes. We would also like to point out that your data may be processed outside the European Union or the European Economic Area.
We process the data of users in Konica Minolta's presences on the corresponding social networks only insofar as they contact and communicate with us via comments or direct messages. You can assert your rights as a data subject both against us (see also point 2 "What are my rights as a data subject?") and against the provider of the social network. You can find information on the processing of your personal data by the individual social network providers as well as the options for objecting to this under point "9.7.3 Possibilities of objection in social networks" of this Privacy Policy.
The processing of users' personal data is based on our legitimate interests in effective information of users and communication with users in accordance with Art. 6 I 1 lit. f GDPR. If you are asked by the respective providers to give your consent to data processing (i.e. declare your consent, e.g. by ticking a check box or confirming a button), the legal basis for processing is Art. 6 I 1 lit. a GDPR, i.e. your consent.
9.7.3 Possibilities of objection in social networks
For a detailed presentation of the respective processing and the possibilities of objection (opt-out), we refer to the following linked information of the providers.
Information on the individual providers of the social networks:- Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
- Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
- LinkedIn (LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland)
- Xing (XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany)
In addition, European marketing providers offer a new possibility of objection under the following link: http://www.youronlinechoices.com/. This is an initiative to educate about online advertising. In the preference management section http://www.youronlinechoices.com/de/praferenzmanagement/ you will find an overview of providers whose online advertising can be deactivated or activated there. Also in the case of access requests and the assertion of further rights of data subjects, we would like to point out that these can most effectively be asserted with the providers. Only the providers have access to the personal data of the users and can directly take appropriate measures and provide information. Should you nevertheless require assistance, you can contact us.
9.8 Processing activity – Targeting und Advertisement
9.8.1 Google Adwords
On our website we use the service Google Adwords from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google). This service enables us to draw attention to our appealing offers on external websites by means of advertising material (so-called Google Ads). These advertising materials are delivered by Google via so-called "Ad Servers". Ad server cookies are used for this purpose. For further information on the topic of cookies, please go to "7. cookies". Ad server cookies enable the evaluation of performance parameters (e.g. ad impressions, clicks or conversions). In this way we can determine how successful the individual advertising measures are. If you come to our website via an ad from Google, Google Adwords stores a cookie on your end device. This cookie stores analysis values (unique cookie ID, number of ad impressions per placement (frequency), last impression, opt-out information (marking that the user no longer wants to be addressed)). The cookies set by Google Adwords lose their validity after 30 days. These cookies are not intended to identify you personally. Rather, they enable Google Adwords to recognize your internet browser. If you visit certain pages on the website of an Adwords client, Google and the client will recognize that you have been redirected to the client's page via a clicked advertisement. Google provides us as an Adwords customer with a statistical analysis. This analysis enables us to measure the effectiveness of our advertising measures. We do not receive any further data beyond this.
When the information stored in the ad server cookies is transferred to Google's servers, it may be transferred to a third country (e.g. the USA) due to its localization.
The legal basis for the processing of your personal data in the context of the use of Google Adwords is your consent according to Art. 6 I 1 lit. a GDPR. A potential transfer of your personal data to a third country in the context of the use of Google Adwords (transfer to third countries) is solely carried out on the basis of a appropriate safeguard. The appropriate safeguard in this case is your consent in accordance with Art. 49 I lit. a GDPR. Information on your right of withdrawal can be found under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
Further information on data protection at Google can be found here:
9.8.2 Facebook Pixel
We use the offer of the social network Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA ( hereinafter: Facebook) and use a so-called Facebook pixel on our website. This is a marketing service from Facebook. In the course of this service, a cookie is deposited on your end device. This cookie makes it possible for us to show certain visitors of our website, who also use Facebook, individually tailored and interest-based advertising on Facebook. The Facebook pixel allows us to track the behavior of users after they have clicked on a Facebook advertisement. With the help of the Facebook pixel, we can track how our marketing measures are accepted on Facebook and if necessary take optimization measures.
The information collected through the pixel may also be aggregated by the Facebook Ireland Limited and the aggregated information may be used by the Facebook Ireland Limited for its own advertising purposes as well as for third party advertising purposes. For example, the Facebook Ireland Limited may infer certain interests from your browsing behavior on this site and may also use this information to promote third party offers. The Facebook Ireland Limited may also combine the information collected via the pixel with other information that the Facebook Ireland Limited has collected about you via other websites and/or in connection with the use of the social network "Facebook", so that a profile about you can be created and stored at the Facebook Ireland Limited. This profile may be used for advertising purposes. For more information about the privacy policy of the Facebook Ireland Limited, please visit https://www.facebook.com/policy.php.
Due to the localization of Facebook, the transfer of your personal data to Facebook may result in a transfer to a third country such as the USA.
The legal basis for the processing of your personal data in the context of the use of the Facebook Pixel is your consent in accordance with Art. 6 I 1 lit. a GDPR. A potential transfer of your personal data to a third country in the context of the use of the Facebook Pixel (transfer to third countries) is exclusively carried out on the basis of an appropriate safeguard. The appropriate safeguard in this case is your consent in accordance with Art. 49 I lit. a GDPR. Information on your right of withdrawal can be found under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
9.8.3 LinkedIn Insight Tag
On our website we have included the conversion tool "LinkedIn Insight Tag" from the LinkedIn Ireland Unlimited Company (hereinafter: LinkedIn).
The LinkedIn Insight Tag is a small JavaScript code snippet that we have implemented on our website. With the help of the LinkedIn Insight tag, data about the visit of our website is collected and transmitted to LinkedIn. This data includes the referrer URL, IP address, device information, browser information, and a timestamp for the visit of our website. LinkedIn does not provide us with access to the personal data collected in detail. LinkedIn uses this information to provide us with reports on website audiences and ad performance, based on aggregate data, so that we can optimize our website based on the information we receive. In addition, LinkedIn provides us with the ability to track conversions and retarget our website visitors through the LinkedIn Insight tag. This allows us to display targeted advertising outside of our website without identifying the website visitor.
Because of LinkedIn's localization, the transfer of your personal data to LinkedIn may involve a transfer of personal data to a third country, such as the USA, which is neither in the European Union nor the European Economic Area.
The legal basis for the processing of your personal data in the context of the use of LinkedIn is your consent pursuant to Art. 6 I 1 lit. a GDPR. A potential transfer of your personal data to a third country in the context of the use of LinkedIn (transfer to third countries) will only take place on the basis of an appropriate safeguard. This appropriate safeguard represents your consent in accordance with Art. 49 I lit. a GDPR. Information on your right of withdrawal can be found under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
The data processed in the LinkedIn Insight tag is encrypted and anonymized within seven days. After 90 days at the latest, the anonymized data is automatically deleted if it is no longer required for the fulfillment of the defined purpose.
For more information about LinkedIn's privacy policy, please visit the following address: https://www.linkedin.com/legal/privacy-policy
9.8.4 Marketo
Within the scope of registration for the newsletter as well as for sending information to you, we use the marketing automation software Marketo from Marketo Inc, 901 Mariners Island Blvd. suite 500, San Mateo, CA 94404, USA. With the help of Marketo, we collect statistical data on the usage of our website and communication activities in order to optimize our services/products accordingly and to conduct e-mail marketing and sales activities. The processing is partly automated, with the aim of evaluating certain personal aspects (profiling). Marketo records your IP address and uses cookies to track and analyze the use of the website in order to provide information specifically tailored to the interests of the user. For more information on the subject of cookies, please refer to "7. cookies". The information generated by the cookies is transferred to a Marketo server (located within the EU/EEA) and stored there. On our behalf, Marketo uses this information to evaluate the use of the website by registered persons and to compile reports on website activities. You can prevent the storage of cookies by adjusting your browser settings accordingly. However, your browser settings may result in not being able to use all the functions of our website. In exceptional and unforeseen cases where personal data is transferred to the USA, we have concluded a contract with Marketo.
Further information on data protection at Marketo can be found at: https://documents.marketo.com/legal/privacy/
The legal basis for the processing of your personal data within the framework of Marketo is your consent in accordance with Art. 6 I 1 lit. a GDPR. Information on your right of withdrawal can be found under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
9.8.5 Newsletter
Konica Minolta offers a newsletter to customers and interested parties on a consent-based approach. The only mandatory data for receiving the newsletter is your e-mail address. The provision of further, separately marked data is voluntary and will be used to address you personally. Registration for the newsletter takes place by means of the so-called double opt-in procedure. This means that after your registration, we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you wish to receive the information. If you do not confirm your registration by clicking on the link provided in the e-mail, the link sent to you will be deactivated and your data will be deleted. If you agree to receive information, you will have access to the following information:- News and information about Konica Minolta's product portfolio
- Exclusive invitations to events, trade fairs and webinars
- Sending of testimonials and success stories
- Market trends in the form of studies, market research and white papers
- Possibility of taking part in customer satisfaction surveys
As part of the double opt-in process carried out during registration, we store the IP addresses you use for a period of 30 days as well as the times of registration and confirmation. Based on your consent, we will evaluate your user behavior on our websites as well as within the newsletters which we send out and assign them to your e-mail address / user profile within our database. In addition, we store information about the browser you use and the settings made in your operating system as well as information about your Internet connection with which you have accessed our website. Via the newsletter sent to you, we receive, among other things, receipt and read confirmations as well as information about the links you have clicked on in our newsletter. We also store which areas you have visited on our website and in our apps. By creating a personal user profile, we want to tailor our advertising approach to your interests and optimize our offers on our website for you.
Our newsletter contains information and news from Konica Minolta Business Solutions Europe GmbH and other affiliated group companies (Konica Minolta Business Solutions Deutschland GmbH, Konica Minolta Business Solutions Austria GmbH, Konica Minolta Business Solutions (Belgium) N.V., Konica Minolta Business Solutions Nederland B.V., Konica Minolta Business Solutions Spain S.A., Konica Minolta Business Solutions Italia S.p.A., Konica Minolta Business Solutions Portugal, Unipessoal Lda., NEA RENT - ALUGUER E COMÉRCIO DE EQUIPAMENTOS S.A., Konica Minolta Business Solutions Sweden AB, Konica Minolta Business Solutions Denmark A/S, Business Center Nord og Midtsjælland A/S, Konica Minolta Business Solutions Finland Oy, Konica Minolta Business Solutions Norway AS, Konica Minolta Business Solutions Czech spol. s r.o., Konica Minolta Business Solutions Bulgaria EOOD, WEBCOM Poland Sp. z o.o., Konica Minolta Hungary Business Solutions Ltd., Konica Minolta Business Solutions SE Ltd, Konica Minolta Croatia - business solutions, Ltd, Konica Minolta Poslovna Rjesenja BH d.o.o., Konica Minolta Business Solutions Polska Sp.z o.o., Konica Minolta Slovakia spol. s r.o., Konica Minolta Business Solutions Romania s.r.l., Konica Minolta Business Solutions Slovenija, poslovne resitve, d.o.o., Konica Minolta Baltia, UAB, Konica Minolta Business Solutions Greece S.A., Konica Minolta Marketing Services Limited, Konica Minolta Marketing Services Ireland Limited, Konica Minolta Marketing Services B.V., Charterhouse Print Management AG, Charterhouse AB, Indicia Group Limited, Hamsard 3099 Limited, Evolving Media Limited, Indicia Limited, Indicia Edinburgh Limited, Konica Minolta Business Solutions France S.A.S., Conibi S.A.S, Dactyl Buro du Centre S.A.S., OMR Impressions S.A.S., Konica Minolta Business Solutions (UK) Ltd., Konica Minolta Business Solutions East Ltd., KONICA MINOLTA Business Solutions (Northern Scotland) Ltd, Capture Imaging Ltd, ProcessFlows Holdings Ltd, ProcessFlows (UK) Ltd, Software Paradise Ltd, Digital Document Solutions Ltd, Konica Minolta Business Solutions (Ideal) Ltd., Konica Minolta Printing Solutions (UK) Ltd., Konica Minolta Business Solutions (Wales) Ltd., Konica Minolta Sensing Europe B.V., Mobotix AG).
The legal basis for the processing of your personal data for the above-mentioned purposes is your consent pursuant to Art. 6 I 1 lit. a GDPR. Your consent can be withdrawn at any time without giving reasons. You can also send an e-mail to einwilligung(at)konicaminolta.de or to the contact details given in the imprint. The withdrawal of your consent does not affect the lawfulness of the processing carried out on the basis of the consent until the withdrawal. For more information about your right of withdrawal, please see point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
9.9 Processing activity – Business partner localization / Google Maps
On our website we embed the service Google Maps. This service is operated by the Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google). Google Maps is a digital map service that enables us to include interactive maps on our website, to give you an overview of our locations and partners in your vicinity and to offer the possibility to plan your route.
By visiting a subpage where Google Maps is embedded, Google sets the cookie with the name "NID" in your browser, which results in a transfer of your personal data, such as your IP address to Google. For further information on the topic of cookies, please refer to "7. cookies". If there is a user account for you at Google, in which you are logged in at the time of visiting the corresponding subpage, the data transferred to Google will be directly allocated to your user account. If such an allocation is not desired, you must log out of your Google account before you visit the corresponding subpage. However, Google will process your personal data even if you are not logged in to a Google user account. Google will use the transferred data to create user profiles for the purpose of demand-oriented advertising and market research. You can object to this type of processing by Google at any time by asserting your right to object to Google in accordance with Art. 21 GDPR.
Due to the localization of Google, the transfer of your personal data to Google may involve a transfer to a third country, i.e. a transfer of personal data to a destination that is neither in the European Union nor the European Economic Area, such as the USA.
The legal basis for the processing of your personal data in the context of the use of Google Maps is your consent in accordance with Art. 6 I 1 lit. a GDPR. A potential transfer of your personal data to a third country in the context of the use of Google Maps (transfer to third countries) is solely carried out on the basis of an appropriate safeguard. The appropriate safeguard in this case is your consent in accordance with Art. 49 I lit. a GDPR. Information on your right of withdrawal can be found under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
Your personal data will not be stored by us as the controller.
Further information on data protection at Google can be found at the following address: www.google.com/intl/de/policies/privacy/
9.10 Processing activity – Spam avoidance / Google reCAPTCHA
On our website we embed the service Google reCAPTCHA. This service is operated by the Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ( hereinafter: Google). Google reCAPTCHA is used to differentiate between a manual input of a natural person and an abusive and automated input by programs / bots in form fields to avoid spam or similar. As part of providing the functionality of the service and in particular during the verification process of Google reCAPTCHA, your IP address and any other hardware and software information required by Google, such as the version of the browser used, will be transmitted to Google.
Due to the localization of Google, the transfer of your personal data to Google may result in the transfer of your personal data to a third country, i.e., to a destination that is neither in the European Union nor in the European Economic Area, such as the United States.
The legal basis for the processing of your personal data in the context of the use of Google reCAPTCHA represents our legitimate interest in accordance with Art. 6 I 1 lit. f GDPR. Our legitimate interest is to ensure the security and therefore the functionality of our website, especially by preventing spam and abuse.
Your personal data will not be stored by us as the controller.
Further information regarding the processing by Google can be found in the privacy policy of Google: www.google.com/intl/de/policies/privacy/
9.11 Processing activity – Youtube
On our websites we have integrated YouTube videos. These are stored at www.youtube.com, but can be played directly from our website. YouTube is a platform of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google). We have activated the enhanced privacy mode when embedding the videos on our website. This means that no information about you will be sent to YouTube if you do not play the videos. However, when you play videos, data is transferred to YouTube. First, YouTube is notified that you have visited the appropriate subpage of our website where the video is embedded. In addition, other data may be transferred to YouTube that we are not aware of. We also have no influence on the data transfer. If you are registered on YouTube, the transferred data is directly associated with your account. YouTube stores your data as usage profiles and uses them for the purpose of advertising, market research and/or the needs-based design of the website. Such an evaluation can be carried out in particular (even for users who are not logged in) for the purpose of providing need-based advertising. You have the right to object to the creation of usage profiles by YouTube in accordance with Art. 21 GDPR, which you must assert directly with YouTube.
Further information on the purpose and scope of data collection and processing can be found in the YouTube privacy policy.
Due to Google's localization, the transfer of your personal data to Google may involve a transfer to a third country, i.e. a transfer of personal data to a destination that is neither in the European Union nor in the European Economic Area, such as the USA.
The legal basis for the processing of your personal data in the context of the use of YouTube, which is initialized by playing a YouTube video, is your consent in accordance with Art. 6 I 1 lit. a GDPR. A potential transfer of your personal data to a third country in the context of the use of YouTube (third country transfer) is only carried out on the basis of an appropriate safeguard. This appropriate safeguard represents your consent in accordance with Art. 49 I lit. a GDPR. Information on your right of withdrawal can be found under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
9.12 Processing activity – Typeform
On our website we integrate the service Typeform from TYPEFORM, S.L., Bac de Roda 163, 08018 Barcelona, Spain (hereinafter: Typeform). This service is used for forms and surveys on our website. After filling out and submitting a form or survey on our website, the IP address, the date and time, as well as the duration of the visit to our website and the information provided in the form are transmitted to Typeform and stored.
The legal basis for the processing of your personal data in the context of Typeform is Art. 6 I 1 lit. a GDPR. This is your consent. You can find information on your right of withdrawal under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
You can obtain further information on the subject of data protection at Typeform under the following address: https://admin.typeform.com/to/dwk6gt/.
9.13 Processing activity – Cloudfront
This website uses the content delivery network (CDN) Cloudfront. This is a service of Amazon Web Services Inc., 410 Terry Avenue North, Seattle, WA 98109-5210 (hereinafter: Amazon Web Services). The CDN is integrated in the form of Java script code on our website and reloaded during a visit. Cloudfront allows us to provide increased loading performance, improved availability and data loss prevention by providing duplicate data (e.g. graphics or scripts) from this website on different servers around the world. However, when you visit this website, photo/video files may be automatically requested from Cloudfront, and this automated request for photo/video files may result in personal data, such as your IP address, being transmitted to servers of Amazon Web Services.
Due to the fact that Cloudfront is embedded on our website by means of Java Script, you can prevent its execution by disabling Java Script in your browser or by installing a so-called Java Script blocker (e.g. https://www.ghostery.com).
The legal basis for the processing of your personal data in the context of the use of Cloudfront is our legitimate interest, which in this case is to ensure the security and availability of this website, according to Art. 6 I 1 lit. f GDPR.
You can obtain further information on the subject of data protection at Amazon Web Services at the following address(es): https://aws.amazon.com/de/data-protection/ or https://aws.amazon.com/de/privacy
9.14 Processing activity – Qualtrics
To conduct surveys, we use the technologies of Qualtrics LLC,333 W. River Park Drive, Provo, UT 84604, USA (hereinafter: Qualtrics).
We use Qualtrics to offer you the opportunity to provide us feedback regarding our websites or services. The surveys on our websites are generally anonymous. If you wish to be contacted as part of your feedback, you can fill out a contact form at the end of the survey. Please note that the survey will then no longer be anonymous.
In individual cases, we would like to ask you about your satisfaction with our services. For this purpose, you will be contacted by email and asked for feedback. This will only happen if you have given us prior valid consent for marketing contact in accordance with Art. 6 I 1 lit. a GDPR. For sending this targeted feedback request, Qualtrics is connected to the marketing automation software Marketo. This connection between Marketo and Qualtrics enables us to send emails with individual survey links created in Qualtrics and automatically containing all Marketo tracking features. In addition, this makes it possible to analyze survey data not only in Qualtrics, but also in Marketo, and create customer-centric follow-ups based on that data. For more information on Marketo, please refer to SPRUNGMARKE
In order to provide the survey, it is necessary to activate cookies that are functional necessary. This only happens as soon as you start the survey and agree to the activation of the cookies.
The cookies make it possible, for example, to leave the survey and then continue by clicking again on the survey link at the point where you previously ended the survey. Depending on your browser settings, you have a maximum of one week to return to the survey and complete your answers. If you do not make any further edits, your preliminary responses will be recorded as final after one week. In principle, you can prevent cookies from being stored by making the corresponding setting in your browser; however, we would like to point out that you may then not be able to participate in our digital surveys. You can find more information on the subject of cookies under "7. Cookies".
The collected data is stored and processed on our behalf by Qualtrics on servers in the EU. Due to the localization of Qualtrics LLC, access to this data from the USA may occur in individual cases.
For the processing of your personal data in the context of surveys, your consent pursuant to Art. 6 I 1 lit. a GDPR constitutes the legal basis. You can find information on your right of withdrawal under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
9.15 Processing activity – Application to Konica Minolta
9.15.1 Review of your application
We process the personal data provided in your application for the purpose of reviewing your application and determining your suitability for the advertised position. We may use specialized service providers to review your application. Suitable applications for a position will be passed on by the human resources department to the respective specialist department or national company for further examination. In order to comprehensively assess your application, we always need your CV as well as certificates or corresponding evidence. When entering your data, the following fields are mandatory: Name, first name, e-mail address, address, salary expectations and period of notice. It is also necessary that you include at least one attachment. Further details, such as a video or a photo, are voluntary.
In addition, our applicant portal offers you the following options:- Application: Here you will find an overview of your applications to Konica Minolta. By clicking on the individual application, you can view the details. If you are asked by us via e-mail to submit missing documents, you can upload them here. You also have the possibility to withdraw your application.
- Appointments: As soon as we have sent you an appointment proposal by e-mail, you can view it in the "Appointments" section and confirm or reject it. If you are unable to keep an appointment, you will receive a new suggestion from us.
- Profile: You can edit and update your data at any time. You can also delete your data at any time by logging in and clicking on "Delete user" or by contacting us. Any changes will be automatically forwarded to us.
We delete your application details five months after completion of the application process in accordance with § 61b paragraph 1 of the German Labour Courts Act (ArbGG) in conjunction with § 15 of the German General Act on Equal Treatment (AGG). The application process ends after a final status has been set for the individual application (Rejection | Acceptance).
This processing of personal data takes place on the basis of Art. 6 I 1 lit. b GDPR, § 26 of the new Federal Data Protection Act (BDSG-neu).
If you are under 18 years of age, we require the consent of your legal guardians in order to conclude a contract with you.
9.15.2 Shared applicant portal
For the above-mentioned period, we store your application data in our applicant portal. The companies Konica Minolta Business Solutions Deutschland GmbH and Konica Minolta Business Solutions Europe GmbH have access to this portal.
This enables us to compare your qualification profile with other positions and to draw your attention to other suitable positions. Access can be particularly useful if you have applied for a position that is available in the same or similar form in the above-mentioned companies or if you live in a border region. If you have applied for a transnational position, the respective countries may be involved in the selection process.
The processing of your application documents is basically based on § 26 BDSG and in case you have applied for a transnational position, the processing of your application documents is carried out by the respective countries on the legal basis of your consent according to Art. 6 I 1 lit. a GDPR. Information on your right of withdrawal can be found under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy. Please note that if your consent is withdrawn, we can no longer consider your application for transnational positions.
Your rights are protected by internal contractual regulations that guarantee a high standard of data protection.
9.15.3 Applications from apprentices, students and school interns
We gladly accept applications from you as apprentices, students and school interns. We also treat these applications according to the above mentioned principles.
9.16 Processing activity - Konica Minolta Academy
On our Academy website, only log files are created during the mere visit. These log files contain personal data such as your IP address in particular. For more information on the processing in the course of log files, please refer to section 9.1 "Processing activity - visiting our website" in this privacy policy.
We also provide a contact form on our Academy website. The use of this form is purely optional and offers you the opportunity to contact us for further information about our training products and services.
There are four mandatory fields marked with an "*" when using the form, so that you must enter the relevant personal data in these fields in order to be able to send us a message via the contact form. These mandatory fields are:- Salutation
- Last name
- Business email
- Postal code
Any processing of personal data that we have received from you via the contact form (e.g. your name or your email address) is carried out exclusively in order to process your request and, if necessary, to answer your questions.
The legal basis for the processing of your personal data in the course of this processing activity is Art. 6 I 1 lit. a GDPR. This is your consent, which you have given us before sending the form. The right of withdrawal also applies to this consent, for which you can find more information under 2.8 in this privacy policy.
9.17 Processing activity - Konica Minolta webinars / GoToWebinar
Konica Minolta uses the GoToWebinar service provided by the LogMeIn Ireland Limited, Bloodstone Building, Block C, 70 Sir John Rogerson's Quay, Dublin 2, Ireland (hereinafter: LogMeIn) to conduct webinars.
Our webinar offerings vary from various free webinars to several paid webinars. The registration for these webinars is always done via a form on one of our landing pages. In the course of registration and participation in a webinar, personal data will inevitably be processed using various cookies that are set on your end device. For further information on the topic of cookies, please refer to "7. cookies". In addition, we would like to point out that personal data are processed by you even through the purely informative visit to the website. You can find more information on this under 8.1 "Processing activity - visiting our website". In the following you will find an overview of the personal data that can be processed if you decide to attend one of our webinars using the GoToWebinar service. The mandatory data to be entered are marked with a "*". A special feature is the address information, since this information is only required for webinars with costs in order to be able to send an invoice.- Email address*
- First name*
- Last name*
- Company*
- Job description
- Phone number
- Address information* (only for webinars with costs)
The legal basis for the processing of your personal data in the course of registration and participation in a free webinar is your consent in accordance with Art. 6 I 1 lit. a GDPR. Information on your right of withdrawal can be found under point 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
For webinars with costs, Art. 6 I 1 lit. b GDPR, i.e. the existing contract between you and us, constitutes the legal basis for the processing of your personal data.
Independent of registration and participation in a webinar, your personal data may also be used to analyze and optimize our webinar offerings. This processing is based on our legitimate interest according to Art. 6 I 1 lit. f GDPR, whereby our legitimate interest is the continuous optimization of our offer.
Due to the fact that LogMeIn acts as a processor within the meaning of Art. 28 GDPR, a contract for processing has been concluded. In addition, prior to using LogMeIn's services, it was checked in accordance with Art. 28 I GDPR whether the service provider ensures the security of the processing by means of technical and organizational measures taken. The place of processing may extend to both the European Union and the United States, as LogMeIn has its headquarters in the United States. The potential transfer of your personal data to the USA, however, is solely carried out on the basis of an appropriate safeguard, in this case on your consent in accordance with Art. 49 I lit. a GDPR. For more information on your right of withdrawal, please refer to section 2.8 "Right of withdrawal (Art. 7 GDPR)" in this privacy policy.
A deletion of the information about your registration and participation in a webinar as well as all related personal data will automatically take place after 365 days.