Highly effective and friction-free communication platform
Secure, cloud-based text solution for your business. Designed to work with your existing infrastructure.
In today’s fast changing environment it has never been so important to stay connected with your employees, customers, and suppliers. Keeping your customers and suppliers up to date on the status of their projects, their appointments, or delivery schedule can be a challenge. Embracing an SMS or Text messaging software for business will not only help you to save time, distribute bulk SMS instantly but also streamline your workflow to help your workforce and business become more agile.
Text messages are read on average within 5 seconds of being sent
98% of SMS messages are opened in comparison to 20% of emails
95% of people state that text messages are their preferred method of communication
We’ve helped public sector and private business of all sizes integrate SMS as a key communication tool for a wide range of application such as: automated notifications, appointment reminders SMS survey, marketing and event notification, HR emergency planning to name a few.
Key Features
Take the lead and empower your organisation to be more agile and work more collaboratively
CONTACT MANAGEMENTManage your contact base and access detailed reporting
EMAIL TO SMSSend and receive SMS from the comfort of your email client
MOBILE MARKETINGRun SMS campaigns and surveys with our sophisticated marketing features
RECEIVING SMSReceive text messages directly to the 123-txt user interface
SENDING SMSSend a text message from any device with a browser
USER MANAGEMENTProvide custom levels of access to your users for security and peace of mind
Success Stories
Britannia Hotels
By utilising 123-txt’s wide range of APIs, Pontins were able to set up automated application-to-person SMS messaging to provide personalised confirmation messages and other notifications as part of their reservation system, PEARS. This meant that quality of service was improved whilst simultaneously freeing up time for staff.
Homebase
Discover how SMS has helped Homebase transform the way they communicate with colleagues and customers. One Customer Experience initiative shows how automated application-to-person SMS messaging can provide a series of personalised notifications and reminders to customers as part of their reservation and collection system.
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Text messaging solutions for the NHS
During unprecedented times, it has never been so important to stay connected with your staff, patients, visitors and suppliers. Keeping them all up to date on staffing levels, policy changes, inbound cases, hospital access and appointment changes can be a challenge.