South Oxfordshire Council

Konica Minolta keeps communication flowing for South Oxfordshire Council

South Oxfordshire District Council is based just outside Wallingford in Oxfordshire. The district was formed in 1974 from an amalgamation of boroughs, including the municipal boroughs of Henley-on-Thames and Wallingford and Thames Urban District.

Industry

Public Sector

Solution

123 - Text

Challenge

The Council wanted to make it easier for people to get in touch with them, to report things such as fly- tipping and vandalism. They also wanted to implement an outbound communication method, which would enable them to easily notify local residents about issues, which might affect them, such as planning alerts or rubbish collection information.

Solution

A fully featured inbound and outbound Text Messaging solution was selected and it was decided that the imminent local elections could provide an ideal way of testing the implementation.

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It was easy to deploy and works seamlessly with our email system. Adding SMS means we can offer a wider range of communication choices to our residents.

Simon Turner

ICT Manager, South Oxfordshire District Council

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