Cloud-based SMS platform to keep your business, employees and customers connected

Rethink Engagement

Home Solutions IT Services Cloud-based SMS platform

Highly effective and friction-free communication platform


Secure, cloud-based text solution for your business. Designed to work with your existing infrastructure.

In today’s fast changing environment it has never been so important to stay connected with your employees, customers, and suppliers. Keeping your customers and suppliers up to date on the status of their projects, their appointments, or delivery schedule can be a challenge. Embracing an SMS or Text messaging software for business will not only help you to save time, distribute bulk SMS instantly but also streamline your workflow to help your workforce and business become more agile.

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  • Text messages are read on average within 5 seconds of being sent
 
  • 98% of SMS messages are opened in comparison to 20% of emails
 
  • 95% of people state that text messages are their preferred method of communication
 
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We’ve helped public sector and private business of all sizes integrate SMS as a key communication tool for a wide range of application such as: automated notifications, appointment reminders SMS survey, marketing and event notification, HR emergency planning to name a few.

 

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Smart SMS Service

Whatever your business needs you can create an SMS survey, marketing campaign, appointment reminder, automated SMS generation or bespoke bulk messaging. Send instant news and updates.

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Easy to use

Our sms platform is both user friendly and extremely fast. With an easy to use interface, latest web technology, and 24/7 customer support desk you have the ability to deliver all your SMS needs.

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Simple integration

Our software is able to integrate with almost any system to provide it with SMS functionality. Hassle free integration, with 256-encryption give you end to end security.

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Cloud-based SMS platform to keep your business, employees and customers connected

Cloud-based SMS platform to keep your business, employees and customers connected

Key Features

Take the lead and empower your organisation to be more agile and work more collaboratively

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CONTACT MANAGEMENT
Manage your contact base and access detailed reporting

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EMAIL TO SMS
Send and receive SMS from the comfort of your email client

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MOBILE MARKETING
Run SMS campaigns and surveys with our sophisticated marketing features

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RECEIVING SMS
Receive text messages directly to the 123-txt user interface

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SENDING SMS
Send a text message from any device with a browser

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USER MANAGEMENT
Provide custom levels of access to your users for security and peace of mind

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Success Stories

Success Stories
Homebase

Homebase

Discover how SMS has helped Homebase transform the way they communicate with colleagues and customers. One Customer Experience initiative shows how automated application-to-person SMS messaging can provide a series of personalised notifications and reminders to customers as part of their reservation and collection system.

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Britannia Hotels

By utilising 123-txt’s wide range of APIs, Pontins were able to set up automated application-to-person SMS messaging to provide personalised confirmation messages and other notifications as part of their reservation system, PEARS. This meant that quality of service was improved whilst simultaneously freeing up time for staff.

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Britannia Hotels and Pontins

South Oxfordshire District Council

A fully featured inbound and outbound Text Messaging solution was selected and it was decided that the imminent local elections could provide an ideal way of testing the implementation.

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South Oxfordshire Council

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Text messaging solutions for the NHS

During unprecedented times, it has never been so important to stay connected with your staff, patients, visitors and suppliers. Keeping them all up to date on staffing levels, policy changes, inbound cases, hospital access and appointment changes can be a challenge.

Learn more