How to Pay Your Bill or Invoice

This invoice will appear as “flat rate period” and relates to the rental charges agreed in your contract for products or services. The “to” and “from” dates will be as per the billing frequency agreed in your contract.  

This Invoice will appear as “Counter period” and relates to the service charges agreed in your contract. The CPC rate is the agreed Chargeable per copy price outlined in your contract agreement. The “Prev.rdg/Curr.rdg”  refers to the previous meter reading compared to the current meter reading.  

If your invoice states (average usage) that means we have been unable to obtain a meter reading from your device and have estimated the meter readings based from your average usage of the machine. The best way to avoid this is to have your device/s connected to our remote care service so that we can collect meter readings automatically.  If you would like to connect or reconnect a device/s to remote care service please contact our remote care team at remotesupport@konicaminolta.co.uk

if your meter readings aren’t collected automatically, you can submit this via our
eBiz customer portal  or send them directly to BillingTeam@konicaminolta.co.uk 

please email BillingTeam@konicaminolta.co.uk