Customer Support


If you are experiencing any issues with our solutions or you would like to get in touch with our Customer Support team, please fill in the form and select and option in the drop-down box below and we'll get back to you as soon as we can.

Please find here important information related to Covid-19:

  • Our latest Customer Update: read about how we’re focused on safeguarding the health and safety of our employees, customers and their families whilst also continuing to provide products and services to our customers

  • Guidance on Returning to Work: how to get your print devices up and running safely

     


Get Help Remotely


In many cases, we may be able to resolve your issue remotely – this brochure explains how we do this but also how to get remote support. Far quicker than logging a request for an engineer to visit you onsite.

Konica Minolta’s Remote Service Platform is a secure cloud-based platform that enables remote servicing of Konica Minolta devices. By servicing your devices remotely, you do not need to book or wait for an engineer and the uptime of your devices is maximised.
 


Meter Readings and Toner Requests


If you would like to log your meter readings or recycle toner cartridges please visit our customer portal eBiz. You can also use eBiz to log service requests, manage your invoices and access reports on usage.
 


Where to find us
 


Additional Support
 

                        Contact Customer Support