A traditional digital mailroom solution takes all your physical communication and converts them into digital form. They can then be routed electronically to the relevant department. But a modern digital mailroom can offer much more.
Using document management software you can identify the content, extracting the relevant information. And routing it to the right person.
So you gain complete control and visibility of your inbound and outbound mail, across email, mobile, web and paper. Mailroom automation allows you to provide a faster turnaround of customer responses. And you can improve customer engagement by delivering a personalised service to your customers. All of which can help increase customer loyalty.