‘World on Loan’ – Consumable Recycling Programme in the UK

• All genuine original Konica Minolta printer consumables accepted for recycling
• Legally and environmentally compliant
• Waste Transfer Notes and Certificate of Recycling provided
• Fulfils your duty of care to the highest standards
• A simple and user-friendly online portal for managing your service requirements
• Efficient, professional and reliable service
• Zero-landfill policy

Begin by registering to create your online User Portal account.

The online portal utilises 2FA with email verification so you will need access to the email account that you use to register. If there are multiple people going to need access to the Portal, then you should register with a shared email account where possible.

Account verification is usually instant, but it may take 2-3 business days. You will receive an email to confirm your account is active, with a username and temporary password. You can then log into your account – do not forget to change your temporary password.

1. Select the service you require from “New Request”
2. Confirm your order
3. Wait for your Order Confirmation screen to confirm success

We accept the following types of Konica Minolta genuine original printer consumables, whether broken, faulty, unused or empty:

Inkjet cartridges – ink tank cartridges – laser cartridges – desktop cartridges – copier toner bottles – imaging units – drum units – fuser units – transfer belts – waste toner bottles.

If you would like to recycle your Konica Minolta printer, please email U2FsdGVkX18ujgjyJ5AXx1t58VRtruOc95s2PW183egZAC7jv8dRuj5I34Ch+c84dE9i6PBfibs3J2UOKJxGWg== where we will be able to advise you on your options.

Yes. We would recommend putting any ‘leaking’ items in its own separate container within the main bag and box provided, such as a smaller box or plastic bag to prevent them from contaminating other items.

Please note that waste toner containers must be securely sealed in a separate plastic bag within the main bag, within the recycling box, to prevent toner powder leaks.

• Please pack your printer consumables in a sturdy box and when it’s full, tape the box securely ready for collection
• Log in to your online account
• Book your collection service
• We will arrange for the courier to collect within 3-5 business days
• Please ensure the box is placed near the main entrance and is easily accessible for the courier, to prevent a failed collection attempt

If the collection is unsuccessful, the courier will automatically try again later that day or another day. If there are two failed collection attempts, we will contact you to advise how we can make arrangements for another courier collection.

We don’t send out new / replacement recycling boxes automatically. These need to be ordered separately via the New Request page on your online portal.

The recycling boxes are sent out in packs of 3 bundled together. Each recycling box can hold 15-25 items and once a box is full you can request a collection – you don’t need to wait for all 3 to be full.

We will accept any box if the box meets each limitation set by our 3^rd party couriers. You can order replacement collections boxes through your online account. Our boxes are designed specifically to be the maximum size that our courier will accept. We also supply seal tape and a plastic bag with our boxes. Courier Limits are:

• Volume no greater than 120,000 cm³ (L x W x H)
• Largest side no greater than 75cm
• Weight no greater than 25kg

This recycle service is designed to be convenient, environmentally friendly and commercially viable. Therefore, we ask wherever possible, that you place your items into a recycling box and request a collection only when the box is full.

We do not guarantee next-day collection, and we cannot specify a date or time. This is a low-cost collection service and as such we operate a 3-5 working day turn-around. This allows the courier to plan the collection in an efficient route. If the box cannot be available for collection Monday – Friday during usual opening hours, you can arrange your own courier - please Contact Us to confirm the booking and Parcel Reference Number, so the box(es) will not be rejected and sent back to you.

Collections cannot be made at weekends, public holidays, or on the same day of order.

If your premises is going to be closed (for example school holidays) please do not book a collection service until the site is open again.

Yes, we do not need the original packaging. Simply place all your printer consumables into a recycling box, seal it securely with tape and attach our collection label (if applicable) to the outside of the box. We prefer you to recycle the packaging locally so that more items can be placed inside the box for recycling – this is both environmentally and commercially better.

Each site can register for a separate account on the portal, so that the services can be managed independently at each site. Alternatively, if you want to manage the services centrally, you can add multiple addresses to your account and store these in your Address Book. When placing a New Request, simply select the address for your chosen service.

There is no limit to how many collections you request. If a collection has failed, please do not book a new collection, but contact us instead and we will resolve the query with the courier.

You cannot book services on behalf of third parties, they will need to register for their own portal account, undergo verification and manage their recycling services directly.

Not to worry, we will be in touch to make alternative courier arrangements. If you do not hear from us within 2 days, you can contact us. Please do not book a repeat collection on the portal, we will resolve the query with the courier to complete the outstanding collection.

1. Please check your spam / junk email folders.
2. Please try clearing your browser cache / history and try registering again.
3. Please try using an alternative browser, including ‘InPrivate’ or ‘Incognito’ options.
4. Please use the Contact Us form or email us with your name, company name, email address used to register and your post code and we will get this sorted for you.

Not to worry, you can simply reset your password using the link on the log in page.

You can change your password by logging into your account and choosing ‘Update Password’ form the top of the ‘My Account’ menu.

Whilst logged in, your order will remain on screen until you leave the page. There is no option to save your order for later, but it is easy enough to start over form the New Request page.

When logged into your account you can view your order history in ‘Orders’ from the main menu.

Once your order has been completed you cannot make changes online. If you need to make a change, please use the Contact Us form, email us or phone 0161 338 5208 as soon as possible. We will do our best to accommodate any changes, however, change requests cannot be guaranteed and may incur costs.

Yes, you can add multiple addresses to your account. When booking services, you can select the addresses required for your chosen service. There is an option to add addresses individually or use the Bulk Import function to upload a csv file.

We recommend you use a generic email address that multiple users can have access to. This way all your recycling services can be managed on one online account by several people. You can update your password online, but please contact us if you need to change other user details such as the login email address.

There are no charges for this service, provided it is used in accordance with the Terms & Conditions. Usually if the service has been mis-used we will contact you to discuss this. Repeat misuse of the services will result in your online account being suspended or deactivated and may result in surcharges / penalties being applied. Please check the full Terms and Conditions for details.