Konica Minolta announces new partnership with Parallel Office and Document Solutions Ltd to deliver digitalisation and service excellence

| 21 October 2020

Konica Minolta Business Solutions (UK) Ltd is pleased to announce its new partnership with Parallel Office and Document Solutions Ltd, to deliver comprehensive Managed Print and Document services, along with the latest powerful Digitalisation tools. The partnership has a particular focus on helping SME customers that have found themselves neglected by other providers, particularly since the challenges of the UK lockdown earlier this year.


Gavin Auckland, Managing Director and Founder of Parallel Office and Document Solutions Ltd comments, “We are very excited to launch this new partnership with Konica Minolta, which has a deserved reputation for providing the most well rounded of products and solutions. Already, we are astounded by the support from Konica Minolta, which is essential for our new company and has enabled us to accelerate our business plan significantly.”


As the market continues to evolve, Konica Minolta’s Digitalisation tools are a major draw for the partnership, as Gavin elaborates, “Workflow solutions, scan archive and retrieval systems, and secure back end document management solutions are all in increased demand as the paperless office becomes a reality. Accelerated demand for Remote Working tools has simply skipped the inevitable forward a few years, making the market a lot more receptive to progressive technology, which is an exciting development for our growing customer base and market.”

 

Based in Stockley Park, Uxbridge, Middlesex, the team at Parallel Office and Document Solutions Ltd brings 20 years of Managed Print and Document Services experience to this recently established business. The company prides itself on catering for a growing number of SME customers, across the south east of England and beyond, who are struggling to get the support they need following the pandemic and subsequent challenges of continued social distancing in the new normal.

 

Gavin adds, “I have spoken to end users who have struggled to even get toner since the pandemic, so together with Konica Minolta, our mission is to deliver the right products and best service to these important customers. Although things have undoubtedly changed, there is business out there for providers that are progressive, flexible and reliable – developing and maintaining an excellent reputation and customer loyalty are the key to future growth.”


Neil Hamilton, UK Channel Development Manager at Konica Minolta also comments, “We are delighted to be partnering and supporting Parallel Office and Document Solutions Ltd as it continues to grow and flourish. In these uncertain times, customers need an agile response and service from people, not just a process. As a hungry young company of proven professionals, Gavin and his team are perfectly placed to deliver quality products and impressive old-school customer service to boot.”


Having the backing of a leading manufacturer has been a game-changer, as Gavin concludes, “Launching a successful business requires support and we know Konica Minolta will always enthusiastically assist us and our customers. Locally, and across the UK, there are plenty of opportunities in the market for us as partners, and we are proud to be working together to deliver the service and support that the market really needs - the sky is the limit!”


On a final note, Cameron Mitchell, Partner Channel Business Unit Leader at Konica Minolta Cameron also commented, “Konica Minolta are delighted to welcome Gavin & Parallel to the Konica Minolta Partner community. As the document market continues to consolidate and transform, we are seeing a new generation of partner emerge with a fresh outlook. We look forward to supporting Parallel on its exciting journey.”


For more details on the Konica Minolta Channel Partner Programme, please contact Neil Hamilton, UK Channel Development Manager at Konica Minolta.


For further information on Parallel Office and Document Solutions Ltd and its services, please visit: www.parallel-group.co.uk.




For press information, please contact:


Graham Thatcher

Chief PR Ltd

Tel: +44 (0) 7933 673 240

Email: graham.thatcher@prbychief.com


About Konica Minolta Business Solutions Europe

 

Konica Minolta Business Solutions Europe GmbH, based in Langenhagen, Germany, is a wholly owned subsidiary of Konica Minolta Inc., Tokyo, Japan. Konica Minolta enables its clients to champion the digital era: with its unique imaging expertise and data processing capabilities, Konica Minolta creates relevant solutions for its customers and solves issues faced by society. As a provider of comprehensive IT services, Konica Minolta delivers consultancy and services to optimise business processes with workflow automation. The company further offers its customers solutions and managed services in the field of IT infrastructure and IT security as well as cloud environments. With regard to its office printing solutions, "IDC MarketScape: Worldwide Print Transformation 2020 Vendor Assessment" stated that Konica Minolta is "recognised globally as a leader in print transformation". As a strong partner for the professional printing market, Konica Minolta offers business consulting, state-of-the-art technology and software and has established itself as the production printing market leader for more than a decade in Europe (InfoSource). Its Business Innovation Centre in London and four R & D laboratories in Europe enable Konica Minolta to bring innovation forward by collaborating with its customers as well as academic, industrial and entrepreneurial partners. For its innovative service approach that complements their devices perfectly, Konica Minolta was awarded the prestigious ‘"Buyers Lab PaceSetter Award for Serviceability and Support 2020/2021" by Keypoint Intelligence. Konica Minolta Business Solutions Europe is represented by subsidiaries and distributors in more than 80 countries in Europe, Central Asia, the Middle East and Africa. With approximately 10,000 employees (as of April 2020), Konica Minolta Europe earned net sales of over 2.34 billion in financial year 2019/2020.

 

For more information, please visit http://newsroom.konicaminolta.eu and follow Konica Minolta on Facebook, YouTube and Twitter @KonicaMinoltaEU

 

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