Customer Portal
  • Information Management Solutions at the Client Engagement Centre

    Experience Intelligent Information Management in action

Step into our Client Engagement Centre and discover how intelligent automation, AI, and workflow orchestration transform the way organisations capture, manage, and act on information.

From document intake through to compliance-ready storage and insight generation, the CEC provides a live, hands-on environment where you can explore real business scenarios, validated use cases, and measurable outcomes.

See how to:

  • Replace manual, repetitive tasks with intelligent automation
  • Unlock insight from unstructured documents using AI
  • Orchestrate end-to-end workflows with governance and compliance
  • Integrate capture, processing, and routing directly from MFP devices
  • Centralise case and records management for secure, auditable control
Why Intelligent Information Management Matters

Modern organisations are overwhelmed by fragmented digital information stored across disconnected systems. Without effective governance and automation, this creates inefficiency, compliance risk, slower decision-making, and lost productivity.

  • Access the right information instantly through metadata-driven search and retrieval
  • Strengthen security and governance with permissions, audit trails, and policy-driven control
  • Accelerate digital transformation by reducing paper dependency and automating workflows
  • Increase workforce productivity with streamlined, repeatable processes• Maintain regulatory compliance aligned to GDPR and sector regulations
A dynamic background of digital document management with multiple virtual documents floating in the air, symbolizing data flow and security in an office environment. The composition includes various sizes of transparent paper cards displaying business generated information. A glowing light illuminates from behind each card, creating a sense of motion and energy within a modern technology setting. This scene conveys themes like forms, information exchange, or cyber celebration through visual elements. --ar 53:30 Job ID: 39dc6a1b-01a0-4cf0-a5de-857d97b2b3a9

Live Demonstration Capabilities

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Intelligent Capture (OCR / IDP)

Accelerate processes with high-accuracy data extraction

Experience intelligent document capture technologies that extract, classify, and validate information from invoices, forms, and business documents in real time.

Digitisation and classification of paper and digital documents

High-accuracy OCR and intelligent document processing

Reduced manual handling and faster document turnaround

Multi-Function Printer Automation Integration

Start workflows directly from the device

See how embedded MFP applications digitise, process, and distribute information at the point of capture whilst turning everyday printing hardware into workflow entry points.

Data extraction and classification at the device

One-touch workflow initiation for walk-up users

Seamless routing into business systems and repositories

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Process Automation

Replace manual work with intelligent digital workflows

Explore how automation removes repetitive administrative effort, increases throughput, and allows teams to focus on higher-value activity.

End-to-end document processing without manual intervention

Error reduction and improved service responsiveness

Scalable automation across departments and functions

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Workflow Orchestration

Streamline decisions, approvals, and document flow

Understand how rules-driven orchestration connects people, documents, and systems to eliminate bottlenecks and improve operational efficiency.

Automated routing, approvals, and notifications

Productivity gains through digitised workflows

Governance controls that reduce operational risk

Case & Records Management

Strengthen compliance and information governance

See how structured repositories, retention policies, and audit trails ensure transparency, regulatory compliance, and secure information access.

Centralised, secure document storage

Policy-based retention and lifecycle management

Full auditability for regulatory and operational assurance

AI-Driven Insights

Turn information into intelligent action

Discover how AI enriches metadata, classifies content, and surfaces insight—helping organisations make faster, better-informed decisions.

Automated document classification and intelligent search

Trend analysis and content enrichment

Accelerated decision-making through contextual insight

Visitors can explore real organisational scenarios including intelligent document capture, secure governed storage, workflow automation, rapid enterprise search, cloud and business system integration, and compliance-ready lifecycle management - turning digital transformation into clear business outcomes.

By combining live technology, real workflows, and expert guidance, the Client Engagement Centre Office Print experience helps organisations:

  • Reduce print-related costs and inefficiencies
  • Strengthen document security and compliance
  • Partner with us to deliver a more sustainable business
  • Enable hybrid and mobile working
  • Improve productivity across teams
  • Accelerate confident purchasing decisions

Industry Applications

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Logistics and Transportation

Automated retrieval of delivery and shipment records, contracts, and compliance documentation, workflow unified searchable access across repositories; and real-time collaboration across supply-chain operations.

Outcome: Reduced delays, fewer bottlenecks, stronger compliance, and improved transparency.

Manufacturing

Rapid search of engineering drawings, SOPs, and audit documentation; automated workflows across production and quality teams; and full traceability from shop floor to supply chain.

Outcome: Greater precision, faster issue resolution, and stronger regulatory compliance.

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Education

Secure centralisation of student records and administration, controlled remote staff access, and streamlined admissions and reporting workflows.

Outcome: Reduced administrative burden, improved efficiency, enhanced student services, and stronger governance.

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Healthcare

Secure management of patient records and documentation, automated referrals and billing workflows, and complete audit trails supporting compliance and governance.

Outcome: Improved care coordination, reduced paperwork, enhanced data protection, and regulatory assurance.

Transform Your Data Into a Strategic Asset

By combining live technology, real workflows, and expert consultancy, the CEC shows how Intelligent Information Management reduces cost, strengthens security and compliance, accelerates digital transformation, improves productivity, and enables insight-driven decision-making.

Book your bespoke demonstration today.



Book a personalised CEC experience to see Intelligent Information Management in action.