Residential Care Provider

Residential Care Provider

Residential Care Provider

Konica Minolta helps Residential Care Provider simplify document management, security and compliance

Our customer provides care and support services to people in their own homes. To protect clients, the care sector is highly regulated, and each client visit generates written reports and updates.

Industry

Public Sector

Solution

Enterprise Content Management

Challenge

The service provider used a digital system to log visits and provide information to carers; but the system couldn't ensure documents were complete and properly managed.

Solution

A cloud-based Enterprise Content Management (ECM) solution able to make it easy to capture handwritten documents. Ensure consistent file naming and indexing to simplify retrieval. Help with regulatory compliance around document audits and responses to requests for information. Provide an easy-to-use staff adoption and a reduction in their workload.

Discover FileStar

The system is hosted and accessed by a web browser interface. It takes hard copy documents into a fully indexed, searchable, secure digital archive straight from the MFD and/or scanner at the press of a button.

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