Credit Union

Credit Union

Credit Union

Konica Minolta helps a Credit Union makes life simpler with cloud-based content management

Our customer is a credit union that provides services to around 10,000 customers. The organisation archived its documents electronically but was using a system that wasn't flexible enough to keep pace with changing needs or new customer service aims.

Industry

Financial Services

Solution

Cloud-based content management solution

Challenge

To help its people work and serve customers more efficiently, the credit union wanted to make it easier to scan documents into the electronic archive, and find and retrieve them. It also wanted to give remote users — such as board members — simple, secure, access to electronic documents.

Solution

Konica Minolta recommended a cloud-based content management solution (CMS) to help them provide a simple one-touch document scanning routine which can automates document categorisation and makes the content fully searchable as well as set a retention policy for each document type.

Discover FileStar

The system is hosted and accessed by a web browser interface. It takes hard copy documents into a fully indexed, searchable, secure digital archive straight from the MFD and/or scanner at the press of a button.

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