Avanquest Improves Customer Experience

Avanquest Improves Customer Experience

Avanquest Improves Customer Experience

Nearshoring enhances business interactions with their customers

Business challenges, including economic uncertainty, changing consumer expectations, market complexity and ever increasing competition, led Avanquest to rethink the way they delivered their customer support and helpdesk. Nearshoring the entire Customer Support functions would deliverthe cost savings needed to enhance the bottom line, aswell as provide greater operational flexibility.

Industry

Software & Technology

Solution

Customer Support
Challenge

 
Solution

 

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