With fully managed print and powerful workflow support whilst saving it considerable time and money
Ashford and St. Peter’s Hospitals NHS Foundation Trust in Surrey had been running a disparate fleet of printers which lacked transparency in terms of costs and contract support, whilst creating additional work for the in-house IT team. Keen to consolidate and rationalise its print fleet, the Trust turned to Konica Minolta Business Solutions (UK) Ltd to find the right solution.
Ashford and St. Peter’s Hospitals NHS Foundation Trust had been running a disparate printer fleet across both its sites which had proven to be problematic. The Trust lacked transparency of its print facility, with inefficient service and costs (includingconsumables and servicing) from its various providers which were difficult to keep in check. This was compounded by the challenges of budgeting for print costs per department and it became clear that the Trust needed a managed print solution which would bring all these challenges under control.
The tender was won by Konica Minolta Business Solutions (UK) Ltd, which worked closely with the Trust to investigate its issues and potential solutions. Wendy Ainsworth, Major Accounts Manager at Konica Minolta commented, “We agreed a co-ordinated plan with the aim of assessing the workflow needs and costs of the Trust’s departments and designing a solution which would optimise the print fleet, ensuring it had exactly the provisions it needed, whilst controlling costs and also freeing up the time of the in-house IT team from having to service the print requirements.” The print workflow of each part of the Trust was monitored and examined in detail to get an accurate picture of where there could be consolidation and streamlining to reduce complexity, overlaps of service, and unnecessary costs. It became clear that there was a degree of unnecessary printing, including the use of colour when black & white was more suitable, and double-sided/duplex options were being underused. The results of the extensive audit were the basis for designing a finely-tuned bespoke print solution that perfectly fits the Trust’s needs
We agreed a co-ordinated plan with the aim of assessing the workflow needs and costs of the Trust’s departments and designing a solution which would optimise the print fleet, ensuring it had exactly the provisions it needed, whilst controlling costs and also freeing up the time of the in-house IT team from having to service the print requirements
Wendy Ainsworth
Major Accounts Manager at Konica Minolta
Managed IT Support Services
All organisations are under significant pressure to reduce costs while improving services and efficiencies. At the same time, budgets continually get tighter, especially amidst the economic fallout of COVID-19. To meet some of these challenges, additional resources and expertise are required. Some of these may not be easily available or be expensive to acquire. This is where smart-sourcing can help.