Office Print Training
Office Print Training Options
Depending on your requirements, we can offer three levels of training – Foundation, Professional and Bespoke.
You, your organisation and your employees all have individual needs. We'll capture all of these to ensure that at each stage of the training process everyone is fully supported. And that they'll have time to effectively learn the skills needed to support your investment.
Developing a training plan
Initially our team will confirm the focus areas for training across your organisation. They’ll then work with you to produce a tailored training and consultancy plan, using resources from our Training Academy.
The final proposed training plan will be shared with you and agreed before any further consultancy or the actual training takes place. Giving you the time to review, without any obligation, making sure it meets your objectives.
Training will only take place once you've approved the course outline and training materials.
Training Packages
| Foundation Training | Professional Consultancy | |
|---|---|---|
| No. of participants | up to 5, 1 device | up to 5, 1 device |
What's covered | ||
Advanced Scanning Encripted PDF scanning |  | |
Printing Setting colour / black & white Choosing paper tray / size Setting single - / double-sided Finishing: group, sort, corner staple, 2 staple Booklet mode Finishing centre staple / fold |  |  |
Secure Printing Send task Release task |  |  |
Advanced Printing |  | |
Mobile Printing |  | |
USB stick usage Saving to USB Svanning to and from USB |  | |
User box Sending, releasing and deleting documents |  |  |
Basic Customisation Adding shortcut for secure print |  |  |
Advanced Customisation |  | |
Print management solution Logging in and out PIN code creation Sending and releasing follow-me prints Deleting unwanted print jobs |  | |
Account tracking and user authentication (via device and web browser) Setting permissions ID and print Counter reports Card / PIN registration Fully system management |  |
Bespoke Consultancy Services
| Duration: 1 day | Participants: 4 - 6 |
|---|
What's covered
The session/s will cover the topics agreed between you and our technical support consultants. It's likely to incorporate elements from both the Foundation and Professional packages, and will also include professional colour management, workflow enhancements, floor-walking support to answer users' questions / suggestions and many other items based around your specific requirements.
"Firstly, the training team's approach was excellent, staff have fed back about how knowledgeable and professional they came across and how they adapted the pace if the training to suit the needs of the staff.
However, it's the additional support and assistance they provided that I need to compliment on, the Konica Minolta training team provided support and work-arounds for the problems we had been dealing with since install, which helped immensely. They spoke to our off-site IT staff on a number of occasions to help identify the root cause of the problem, and also contacted the Konica Minolta Service team to pass on technical information which would eventually resolve the problem.
All staff felt that the Konica Minolta Training team went over and above what had been expected of them and was certainly an asset to Konica Minolta."
NHS Wales
Office Training - Standard
"I just wanted to say a big thank you for all the help and support. The training team's knowledge and experience is fabulous, making a new copier seem much more friendly!
The staff all said how impressed they were with the training team and the machine! No one likes change so having the training taking us through it so practically was great!"
Steeple Morden School
Office Training - Advanced