The Next Wave - Moving from ECM to IIM

According to Gartner, ECM is now dead and has been replaced by the term 'Content Services'. Forrester has gone a step further and split this into 'Transactional Content Services' and 'Business Content Services'. But what does this actually mean? And how much does this change ECM as we know it?

Download this AIIM whitepaper to disover:
  • How we got from ECM to 'Content Services' to Intelligent Information Management (IIM)
  • What IIM actually is
  • What this means for how organisations manage their people, processes and technology
  • How the world of content management ties into the broader enterprise IT space