Konica Minolta Business Solutions (UK) Ltd today announced that it is helping Walsall Council to deliver enhanced ICT, as part of the council’s PROUD programme, which is transforming the way public services are delivered. The council has deployed a cloud-hosted PlanetPress solution as part of its centralised communications strategy, hosted and managed by Konica Minolta.
“We took the decision to move to PlanetPress in order to automate more processes and cut down on manual, repetitive print tasks,” explains Elizabeth Pearson, IT Project Manager, Walsall Council. The new cloud-based solution was purchased through Lot 1 of the Crescent Print Consortium (CPC) Multifunctional Devices and Associated Print Services and Supplies framework. It replaces the council’s legacy document management application that was used to support high-volume print services such as council tax invoices, election polling cards and other customer correspondence.
“By digitally enabling our work processes, we are ensuring council services keep pace with the changing needs of residents, communities and local businesses,” continues Elizabeth. “The cloud is an intrinsic component of this transformation strategy, it means we can develop and deploy modern digital services faster and more cost effectively.”
PlanetPress expertly manages a complex system 24x7x365, ensuring council tax and other important document services continue uninterrupted. Benefiting from the fixed-fee cloud hosted service, there are no up-front capital costs for hardware, maintenance, or support, and it is hosted and maintained in a highly resilient and fully backed-up UK-based data centre. No council staff intervention is required, they simply connect to the PlanetPress workflow automation through a VPN line.
Elizabeth adds: “Konica Minolta is playing a vital role in helping Walsall Council modernise and streamline critical work processes that enable sustainable business delivery. By making use of a managed cloud service and simplifying day-to-day work, we can increase efficiency, which will improve customer service and drive down costs.”
Jonathan Smith, Head of Public Sector Sales at Konica Minolta states: “The PlanetPress project for Walsall Council is the perfect example of the power of cloud technology in supporting public sector organisations with their digital transformation. Our Professional Print solution provides a highly agile, practical and powerful, yet flexible and cost-effective way of providing improved services, exactly where and when they are needed.”
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