Konica Minolta again named a leader in worldwide print transformation by IDC MarketScape

The IDC MarketScape's assessment of Konica Minolta highlighted five strengths in the category of worldwide print transformation:
 
Intelligent Connected Workplace
"In its approach to rethink the world of work, Konica Minolta has built a comprehensive Intelligent Connected Workplace (ICW) framework" to connect people, knowledge and workplaces. It enables both onsite and mobile work, with 24/7 access to data anytime, from anywhere to help customers on their digital transformation journey. As part of its ICW business philosophy, the company has combined its print and IT services businesses for the past several years. The ICW "combines managed print services, workflow, information management, managed application, infrastructure management, security, and cloud services."
 
Cloud partnerships
“Konica Minolta has established a comprehensive network of strategic partnerships for its cloud solutions portfolio.” Central to this approach is its global relationship with Microsoft. Konica Minolta Business Solutions Europe is a Microsoft Cloud Solutions Partner, delivering managed services of Microsoft's most-used cloud (Azure) and on-premises office technologies.
 
Transformative IP
Konica Minolta's own IP has led to the development of several cloud, IoT and new technology offerings, including FORXAI/VSS (security) and the Dispatcher portfolio (workflow automation and print management software), all intended to help with customers' digital transformation efforts.
 
Shift to the cloud for remote work
“Konica Minolta's established transition to an Intelligent Connected Workplace served to establish the company's shift to the cloud. The global pandemic and the need to transition IT infrastructure and operations to the cloud fit nicely with the company's already stated strategic initiative. It also helped Konica Minolta customers seamlessly integrate working from home with traditional office operations.”
 
Acquisition history
“The company's recent acquisition history was particularly focused on managed IT and enterprise content management, but it has also covered security, VoIP, BPO, vertical-specific solutions, and data services. While many of these activities initiated in a specific region, the acquired technologies and skills are leveraged globally.”

The IDC MarketScape report notes that companies should consider Konica Minolta because, “Konica Minolta leads customers through their digital transformation journey and achieves this through a comprehensive portfolio of services and solutions tailored to individual customer needs, independent of company size, digital maturity, or industry. While the company continues to build its IT services infrastructure, the company's 85% retention of these customers is impressive. Customers seeking a traditional copy/print provider with a vision of the reimagined office may want to consider Konica Minolta.”
 
Read the IDC MarketScape: Worldwide Print Transformation 2023 Vendor Assessment
 
About IDC MarketScape
 
The IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weakness of current and prospective vendors.