University of Surrey

Improved print quality and efficiency by replacing their printers

With a year left on their contract, the print and design team decided to research what was available to them. They wanted the latest technological advancement in print, finishing and software solutions. This would allow them to expand and deliver streamlined services to staff and students. As well as increase their revenue by targeting the external market.

Industry

Education

Solution

Digital Printing

Challenge

One of the key objectives was to have access to more sophisticated personalisation options and to offer these to customers online. Surrey Design and Print wanted the shopping experience to be as seamless as Amazon and the personalisation options akin to Moonpig. A key requirement was to empower its customers by enabling them to do a lot more designing and proofing of documents by themselves, whilst providing the template structure that helped them meet brand guidelines and produce the best outcomes.

Solution

We conducted a full assessment of:

their existing workflow
the types of jobs being processes
future plans

All this enable us to truly understand the unique requirements of Surrey Design and Print.
Our recommend solution included:

Two colour production print systems. Ideal for processing short-run and variable data printing jobs in tight deadlines
A bizhub PRO machine to support the need for high-quality colour output. This would offer fast print/copy speeds at a lower cost.
Three black and white devices with a production speed of 94 A4 and 55 A3 pages per minute.
A range of finishing equipment and a market-leading web submission solution.

Since installation, they believe the colour quality on the new bizhub devices is 70-80% better than their old device. The web-to-print service also allows staff, students and other customers to order and re-order online. Improving productivity and enabling the team to better manage workload.

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We really like Konica Minolta's approach. We need to work with suppliers that are tuned into the way we want to work. They've proven they want to develop the relationship and work with us to help us reach our goals.

Gary Ive

Print and Design Manager, University of Surrey

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