Managed Print Service Transformation at Redditch and Bromsgrove Councils A flexible managed print service saved Redditch and Bromsgrove councils 65% on print-related costs; while automation and business intelligence condensed a full-time print service management post into five hours a week.
Some years ago, a managed print contract based on a minimum guaranteed volume and paid for via a click charge set Redditch Borough Council on track to get its printing under control. Over the contract lifetime, however, the council’s needs and processes evolved and its reliance on print reduced. But with no flexibility to renegotiate the contractually guaranteed print volume, the council found itself paying well over the odds for what it was printing. “Even when we absorbed Bromsgrove District Council’s printing into the Redditch contract as part of our shared services programme, we still didn’t meet the volume commitment,” says Jack Carradine, Senior Marketing & Communications Officer at the councils.
On reviewing the tender specifications put forward by the councils — 67 multifunctional devices (MFDs) and three production print devices — Konica Minolta advised that the service could be made even smaller. Reducing the total to 50 devices meant savings on rental costs. The Konica Minolta managed print service contract is based on device rental, which covers capital costs, plus a click charge for the service element. PaperCut print management software enables secure print, providing business intelligence that enables the councils to see — and control — the print-related expenditure of different parts of the business.
“Switching to Konica Minolta cut our annual print-related costs by around 65%. What’s more, those costs aren’t set in stone: we have the flexibility to ensure that the amount we pay reflects the amount we print.’’
Jack Carradine
Senior Marketing & Communication Officer, Redditch Borough Council
Managed Print Services
Are you spending too much time administrating your print environment? Or trying to solve hardware issues that keep you from your main duties? A managed print service can help you increase the efficiency of your print environment, saving you time and money.
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