An innovative Smart Workflow Services (SWS) engagement with Konica Minolta enables Norse Group to gain insight into printed document volumes and lifecycles, address print-related issues, and plan for process transformation.
Norse Group was keen to have this information as it wants to reduce its reliance on printing and copying, and advance its digital transformation agenda
A Konica Minolta managed print customer for around a decade, Norse Group has consolidated its fleet of devices over time in line with changing business needs. Today, 174 devices meet the needs of around 2,000 users across 100 sites. “Rationalising our fleet and using print management software to reduce waste have helped us to streamline our print-related costs,” says Chris Nichols, Infrastructure and Business Project Technician at Norse Group.
Konica Minolta offered Norse Group a Smart Workflow Services (SWS) audit, a service that’s unique in the market. “SWS goes beyond the high-level information provided by a managed print service. It allows you to quantify your printing activity and scrutinise what’s being printed in the context of workflows and processes,” says Chris.
“To be able to drive real change, you need data, and that’s what the SWS engagement has delivered. We now have information to help us resolve our immediate issues, and to plan the digitisation of print-centric processes to help us save money, increase efficiency, and support our transformation.” Chris Nichols, Infrastructure and Business Project Technician, Norse Group
Business Process Analysis
Every organisation relies on a range of processes to run their business. But as these businesses evolve, those processes may no longer be fit for purpose, and they may not even have been documented. To keep up with today's complex environment and business challenges, it's crucial to take the time to review and adapt your processes.