Norfolk Constabulary

Norfolk Constabulary

Norfolk Constabulary

Reducing costs with a managed print solution

In 2009, NC's IT department wanted to update the managed print solution they had in place. They had a mix of copiers from the incumbent provider and some networked devices acquired by IT on an ad-hoc basis. The existing copiers were unreliable, soon to be out of warranty and the consumables were expensive. With only some of the devices networked.

NC wanted to put in place, centralised control, and management oversight. It was critical for them to identify where costs could be reduced and processes streamlined and made more efficient.


Public Sector


Managed Print Services

Reduced Print Cost

Reduced IT's time spent on print problems


Over 100 colour MFDs at sites across Norfolk


At the beginning of 2009 the Force’s ICT department started an evaluation of potential print provision suppliers, not only because its existing contract was up for renewal, but also because it required an updated managed print solution throughout the Force.

Existing document imaging arrangements were an eclectic mix of copiers supplied by the incumbent provider, along with networked business capable and personal printers acquired by ICT and various departments, sometimes on an ad hoc basis.


After the contract was awarded Konica Minolta was able to go ahead with delivery less than a month later. Following delivery Konica Minolta, supported by the Constabulary’s’ technical teams, provided a networked installation for over 100 colour MFDs at sites across Norfolk in just three and a half days.

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The implementation went very, very well. The pre-delivery planning and time spent with Konica Minolta in agreeing resources, routes and support was invaluable. As a consequence all of the technologies were delivered across the county and made live with the rollout completed ahead of schedule, we had allocated a week. The managed implementation saved the ICT department valuable time and resources.

Rose Jenkins

ICT Project Manager, Norfolk Constabulary

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Managed Print Services

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Are you spending too much time administrating your print environment? Or trying to solve hardware issues that keep you from your main duties? A managed print service can help you increase the efficiency of your print environment, saving you time and money.