Britannia Hotels

Discovering reduced costs and streamlined print processes

Britannia Hotels had accrued a disparate fleet of printers across the organisation. This fleet wasn't fit for purpose and unable to cope with the volumes of output. a key issue with the fleet was the inconsistency in print models, which had resulted in increased operating costs. Each device required different consumables, which tied money up in stock.

Britannia hotels needed a more cost effective, reliable and easy to manage solution which would improve productivity, increase efficiency for staff and reduce the burden placed on the IT department.

Industry

Hospitality

Solution

PaperCut, Office Printing

Britannia

Cut its monthly costs by two-thirds

Challenge

A key concern was that there was no consistency with print models, which resulted in increased operating costs.

Reducing cost was a primary driver for change.
User experience was low as the mixed fleet meant devices had different functionality.
Legacy devices were unreliable which increased print-related queries impacting the IT departments resource to be able to deal with other key infrastructure tasks.

Solution

Konica Minolta recommended only offering colour printing capability to the people who needed it and all devices were supplied with PaperCut, which handles output management and cost recovery on Konica Minolta multifunctional devices, delivering further cost savings.
Post-rollout, Britannia Hotels has seen a significant reduction in its print costs. Right-sizing the fleet delivered immediate and considerable savings across the cost of consumables and IT support, and the company has cut its monthly print budget by two-thirds.

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