Information Critical Security Vulnerability



London, United Kingdom, 17 December 2021

A vulnerability has recently been discovered in the popular Java Logging library - log4j (version 2) which used widely by software vendors. The vulnerability may allow arbitrary code in logged strings to be executed. This vulnerability is sometimes called Log4Shell or LogJam, and defined in CVE-2021-44228 

We are working with highest priority and speed on evaluating which of our offered applications are affected. 

So far, we can confirm that we checked the status of the following software and services and confirm they are not affected by the vulnerability:


  • AccurioPro Flux, Dispatcher Phoenix
  • BENS PP spool
  • BENS Server
  • bizhub Evolution
  • bizhub Remote Panel (Remote Panel Server)
  • Box Operator
  • convert+share
  • CSRC
  • Data Administrator
  • Direct Smile/MDxM (Market Direct Cross Media)
  • Document Navigator
  • Docupro
  • Docuware
  • dokoni Find
  • dokoni Sync&Share
  • eCopy PDF Pro Office
  • EveryonePrint (Mobile Print)
  • EveryonePrint Hybrid Cloud Platform (HCP) - v3.18.3
  • FleetRMM
  • HDD BackUp Utility
  • Konica Minolta Remote Support (KMRS)
  • Kuario
  • M-Files
  • Nintex
  • OL Connect v20.18.1 or later
  • PageScope Enterprise Suite (PSES)
  • PaperCut versions v20.x and below
  • Pcounter
  • Power PDF
  • PrintFleet
  • Remote Deployment Tool (RDT)
  • Remote Service Platform (RSP)
  • Site Audit
  • YSoft SafeQ v4
  • YSoft SafeQ v5
  • AccurioPro Variable Data (Plugin for Indesign)
  • Assistant App
  • bizhub ECO Treedom
  • Boot screen converter
  • Browser registration tool
  • Colibri, SpectraMagic DX
  • ColorCentro
  • Connector for FTP
  • Connector for SMB
  • Connector for WebDAV
  • Easy Checker 2007
  • HDD TWAIN Driver
  • IJ Manager, JobCentro
  • IWS Deployment Tool
  • IWS generation two
  • License Install Utility
  • Log Management Utility
  • OP Products
  • Panel Customize Tool
  • PaperManager
  • Primera Retail App
  • Print Status Notifier
  • Real Time Mode TWAIN Driver
  • Scan to Servers (WPH)
  • SECURE Notifier Widget
  • SpectraMagic NX
  • Tools for LK-114
  • Widgets in general – IT 6 and IWS GEN 2

The status of software and services that are not on the list is still under evaluation. 

If your solutions are not listed please contact support on