Back-Office Operations

Add additional Back-Office headcounts without the headaches

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Assess your business needs and don’t allow poor back-office operations to slow down your business growth!

All UK businesses are facing complex, wide-ranging recruiting challenges – and many don’t have the expertise, budget, or time to handle them properly.
Finding the right talent for your back-office roles in the UK has become a real challenge. Konica Minolta can help your business by providing back-office support services. We facilitate  external recruiting of qualified back-office experts that work as an extension of your team, but simply operate remotely.

In the current job market, there is a compelling business case for small and medium-sized businesses to seek remote talent for their back-office roles.

Konica Minolta can address these challenges and provide you with a quick, reliable, and cost-effective alternative for hiring and operating high performance experts. Efficient management of back-office operations allows your business to focus on core competencies and servicing your customers.



customer training catalogue

Improve Performance and Scale at Speed

By having access to our skilled IT experts, you're able to scale your team without the burden of going through the hiring process. Our outsourced IT solutions give you access to the expertise you need, when you need it. 

Reduce Recruitment and Operational Cost

Recruiting someone new or replacing a vacant position can be time consuming and costly, not to mention the operational costs that come with it. With our customer support outsourcing services, you can rely on skilled and experienced staff to strengthen your team. 

Outsource to Experienced and Skilled Staff

Many companies face a lack of expertise or skilled staff, whilst hiring can be a lengthy and expensive process. With our outsourced customer support services, you can be confident that our staff will provide the right expertise and skills necessary to effectively execute the tasks given to them. 

Why Konica Minolta?



Benefits of Back-Office Support

Scale operations up or down at speed. Utilise dedicated agents working as a functional extension to your in-house team.

The ultimate in flexibility and pay-as-you-go, giving you rapid agility and scalability.

Every trusted partnership we have is earnt through the results we deliver and consultative advice we provide.

Fast and easy onboarding process.


Our delivery results in exceptional customer experiences and business operations for you and your customers.

Significantly lower operating cost vs in-house recruitment.

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Ready to Speak to One of Our Experts

Our experts are ready to guide you through the process. 

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Expanding your back-office potential can be a lengthy and expensive process.

Konica Minolta can help you expand your back-office staff with ease. Providing you with experienced and skilled staff on your terms. 

We deliver exceptional customer experiences, resources and tasks as a service or Pay-As-You-Go, which are delivered by our own world-class European service delivery centre to the SLAs that you need.


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We needed an outsourcing solution that was very scalable and allowed us to add a lot of people on quickly. We hired 15 people with Konica Minolta in two weeks. We didn’t believe that was going to work but it did. Now we have 23 agents working for us and there have been no complications at all. That’s been the biggest win for us.

Dan Rose

CEO of Paperflow


Paperflow is a fast-growing start-up headquartered in Denmark. The company developed an invoice data scan and capture system that digitizes documents with 100% accuracy, regardless of format. The solution enables cost-effective information retrieval and workflow digitization for bookkeepers and accounting professionals across Denmark and the rest of Europe

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Founded in 1874, Lyle & Scott is recognised worldwide for its golfing attire and high-quality knitwear. With a well-earned reputation for quality products and customer service, the company identified the need for additional order processing resources and turned to Konica Minolta for expert help in growing its team.

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Back-Office Support Brochures

The ability to be agile and scalable is essential for any business strategy and operations department, utilising a back-office support service means meeting your business needs at low risk.

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Konica Minolta’s team are here to help with your HR and Financial resourcing needs - not just Accounting and Bookkeeping, but a variety of other financial-related activities such as tax calculation and filing as well as payroll management that can be partially or entirely outsourced.

Equally you can outsource a wide variety of admin roles including Client Services, Sales Order Processing, Renewals, Purchasing, Sales Support, Contract Management, Quoting, Data Validation, and Data Processing.  

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Get in Touch

Get in Touch

Request a Free Consultation