DCG back-office operations require a considerable amount of scanning, processing, and secure storage of various documents to support key functions such as HR and Payroll/ Finance. With a desire to create a paperless environment, the college was using independent USB desktop scanners. This however had proven to be inefficient, as well as potentially costly and difficult to scale in terms of hardware expenses.
DCG extensive operations require aconsiderable amount of administration and back-office support. Part of these operations is the scanning, processing, and secure storage of various documents, including paper documents, printed images, identification documents and certificates. In the past, these would have been kept in physical filing cabinets but in a move towards becoming paperless, the college has embraced digitisation. The college had already used USB scanners for these tasks, but discovered it was a time-consuming and expensive process. Whilst looking at alternative options, the IT team took a closer look at its fleet of Konica Minolta bizhub Multifunctional Print Devices (MFDs).
Having explored DCG needs in detail, the Konica Minolta team suggested its Dispatcher Phoenix software as the ideal way to unlock the scanning and process automation potential of the college’s bizhub MFDs. Dispatcher Phoenix helps organisations to optimise their processes and save time, by automating document image processing and printing, and by routing tasks via customisable workflows. With extensive scalability and ensuring that document processing and printing routines run in the background with a minimum of manual intervention, the application would be perfect for the college’s teams to use.