The Boulting Group's legacy print and scanning solution was expensive, unreliable and time consuming for staff. They wanted a print solution that would give them visibility and control over performance and costs in order to streamline processes. Key objectives included reducing waste and improving document security.
As part of Konica Minolta's 'Discovery' process, a full audit was completed including conducting interviews, assessing all sites and establishing requirements.
The recommended solution included standardising the print fleet with a managed print solution that would provide ongoing governance and management throughout the contract term; and greater control over expenditure.
The new solution has enabled employees to conduct everyday business processes faster and more efficiently. A fully managed solution has seen a reduction in the number of print-related calls to the in-house IT helpdesk and automatic toner replenishment.
The Boulting Group expect to make savings of £30,000 per quarter after partnering with Konica Minolta.