A new suite of Konica Minolta digital production print systems, finishing equipment and a sophisticated web-to-print solution has enabled Surrey Design and Print to cost-efficiently boost its offer to increase revenue, as well as deliver an enhanced customer experience.
"We really like Konica Minolta’s approach. We need to work with suppliers that are tuned into the way we want to work. They’ve proven they want to develop the relationship and work with us to help us reach our goals, it’s not a case of signing up and then saying see you in four years", said Gary Ive, print and design manager at Surrey Design and Print.
“We wanted a single supplier to provide managed, cost-effective services and provide us with options for the future,” said Andrew Paynton, Head of IT at BPL. “The Konica Minolta approach was different and they responded to all our requirements in a professional and structured way. Our initial objective was a limited rollout, without additional security and other software upgrades. They listened carefully, in contrast to other suppliers who seemed fixed on selling us what they thought we needed. Konica Minolta’s solution was based on the brief – they showed a good attitude.”
The new installation has in fact enabled Portfields School to realise savings of 42% per year with five year savings projected to be in excess of £22,000.
“Mary and the staff at Portfields School are extremely pleased with the new devices, solutions and savings they’ve seen already, so that’s a result” said Mohammed Kashem of Milton Keynes Service Partnership (MKSP), Mary St-Amour, Portfields Head teacher went on to say “We are very pleased so far with the complete facility Konica Minolta and Milton Keynes Service Partnership have installed for us.”
“The reduction in print has been great. Our jobs delete after 24 hours and the queue completely wipes on a Friday, meaning Monday morning is always free of unclaimed print jobs. We’ve had six months with no issues at all and we’ve seen a dramatic drop in service calls since the upgrade. Furthermore, the increased security through card readers and secure release has improved the Council’s document security processes.” says Peter Firth, Field Service Team Leader, Milton Keynes Council.
“We’re delighted with our investment and the results we are achieving for our clients’ digital printing jobs,” said Jake Whitford. “Our new digital suite produces unbelievable high quality digital printing, produced on stock weights up to a premium heavyweight grade of 350gsm. The colour side is a big bonus and business is really expanding. The quality standard on the digital press is paramount and most of our customer base would find it hard to tell the difference between our new digital colour engine and the work produced on the litho press, so it also delivers big-time in that sense. We have had a really good return on investment already for machines that are solidly built, quiet and produce consistent high quality at all times.
Steve Hayden, IT Manager at MMD Shipping, said: “Having Konica Minolta on board as one supplier has improved our document management no end. Introducing software packages such as PlanetPress to automate processes has been extremely successful and also helped to massively reduce overall costs to produce and manage documents.
RCL Cruises Ltd. is a subsidiary of Royal Caribbean Cruises Ltd., the 2nd largest cruise company in the world with a combined total of 41 ships operating diverse itineraries around the world that call on approximately 460 destinations on all seven continents. Brands include Royal Caribbean International, Celebrity Cruises, and Azamara Club Cruises along with the Pullmantur brand, which has been custom tailored to serve the cruise markets in Spain, Portugal and Latin America and the CDF Croisières de France brand which provide a custom tailored product targeted at the French market. Travel Weekly Globe Awards have recognised Royal Caribbean International as the ‘Best Mainstream Cruise Company’ for 2013 and 2012.
"I am delighted with the co-operation and assistence we have received from Konica Minolta. The Council's return into its state-of-the-art refurbished building was a huge challenge for all of my team. It could not have been achieved without the excellent support Konica Minolta staff provided to us. We expect to make considerable savings in our print costs, through a reduction in external print work and the efficiencies of printing through a 'follow me print' solution." Colin Lawrence, Document Management Centre Manager, Derby City Council
Andrew Button, System Designer at Connect Distribution commented "Some of the biggest benefits we’ve seen through the introduction of YSoft SafeQ is reporting and monitoring. This has allowed us to drive down print costs, particularly regarding colour printing. Now that we have YSoft SafeQ, we can see which departments have the highest usage and which users within each department have printed the most."
Following installation Luke has been pleased with the performance of the bizhub PRESS C8000. “It eats up work, so we have been able to increase throughput due to the process efficiencies. Poster printing and cutting which were very labour intensive have been largely automated because of the new equipment Konica Minolta supplied. Although we are still expanding the range of jobs and the volume of work, the bizhub PRESS C8000 has plenty of capacity to meet the increasing demand.”
Severn Trent Water is an international utility services and environmental solutions company. The Company was formed in 1974 as a regional, state-owned water authority responsible for water management and supply, and waste water treatment and disposal, in the catchment areas of two of Britain‘s largest rivers - the Severn and the Trent. After privatisation of the water industry, Severn Trent Water passed into private ownership in 1989.
Droitwich Print Owner and Director, Mark Hanson continues, “After Konica Minolta’s visit I considered their proposal and began to investigate whether or not it would be a cost effective move for the company. To help me decide I asked a colleague to provide the invoices for our previous printer’s toner over the last five months. I was shocked to discover that the average monthly cost of toner amounted to almost three times the monthly payments Konica Minolta was proposing.”
Pinstripe’s Studio Director, Paul Stone explains “The pricing proposal Konica Minolta put forward was equally impressive. The cost of ownership is great value, and when considering its benefits it’s probably even better value for money than our previous machine. Having enjoyed a productive relationship with Konica Minolta since 2007, we also knew that we could rely on them to deliver on their promises and to provide comprehensive after sales support with a knowledgeable and highly responsive engineering team. That kind of peace of mind is a great reassurance, and so we decided to purchase the C8000.”
The whole MPS process has been handled in an extremely professional manner by Konica Minolta", says Keith Watson, Business and Projects Manager for ICT and Procurement at Wakefield Council. Keith asserts. "From the well-structured tender, through to the pre-implementation process and then the installation on site, it has been very well managed, and we are pleased with the after sales care that has been provided."
Ross Jenkins, ICT Project Manager for Norfolk Constabulary believes the new print provision supplied by Konica Minolta has helped to cut costs. “Overall print costs have reduced considerably and the amount of printer consumables procured has been reduced significantly. The time spent by ICT engineers on print problems both on the Force ICT Service Desk at the Force Headquarters, and on site visits has also reduced.”
To help make an informed decision, Rich looked at online commercial print forums both in the UK and the States. “It was obvious from the online chatter that the Konica Minolta system was the best in its class. We chose Konica Minolta because of value for money, speed and print quality. It was also the latest technology and featured an air feed mechanism on the paper drawers which I knew would mean reliability on substrate feeding.”
“We went for the bizhub PRO 6501e after doing a lot of research, based on its reputation for reliability coupled with the outstanding print quality we saw demonstrated" said Andy Fry, Managing Director of Nova Direct Mail.
Summing up Mike Brydon, Colorworld’s Managing Director says, “We live or die by the quality of our output. We analyse and colour correct all the images we receive and we have vigorous quality control procedures in place. When a professional photographer entrusts someone’s wedding photographs to you, it’s costing a significant amount of money and they expect perfect results that will last a lifetime. Every time I see a print come off the bizhub C65hc I know we made the right decision.”
“The key deciding factors for the award of the tender to Konica Minolta were down to the proven professionalism of approach; the ‘future-proof’ nature of their proposal; and the cost-effectiveness, underpinned by providing the most competitive bid”, Christine Dennen, Procurement Officer, Tenet Education Services said. Konica Minolta implemented a networked print solution based on 38 colour multifunctional devices placed at strategic locations around the college. “The installation process for the Konica Minolta multifunctionals was one area I didn’t have to worry about”, Railton Knott, IT Manager, Bolton College also added. “Konica Minolta was very flexible about delivery, fitting in with the building completion schedule.”
After looking at a range of possible upgrades, Tony Gresty, Managing Director chose the bizhub PRO 6501e system from Konica Minolta. “We decided to stick with Konica Minolta because we print onto a wide range of substrates. The existing Konica Minolta machine had been very reliable in this regard even when we ran materials through it that were at the limit of its operational spec. Cost was another factor, because the bizhub PRO 6501e was competitively priced and the cost per copy was very attractive.”
“Our experience with Konica Minolta couldn’t have gone any smoother than it did; they have done a really comprehensive job. From the very first meeting with Konica Minolta they had our complete confidence, and we trusted that they would deliver on their promises. We certainly have not been disappointed. This is literally the first step in our planned expansion, and when we need a fourth machine I will definitely go straight to Konica Minolta.” Robin Carruthers, Manufacturing Director for GI Solutions concludes, “The quality of output is exemplary, Konica Minolta’s quality, speed, affordability and simplicity make them the leaders in this market, and I fully expect to continue to develop our partnership in the future.”
“We selected a Fiery print controller for the bizhub PRESS C7000 and Konica Minolta trained three of our staff for the system. It’s performed very well and the colour quality is excellent on a range of paper stocks and finishes. The engineering support and account management we get from Konica Minolta has also been great”, Bill Goss, Director, Impressions Print and Design states.
“Konica Minolta discussed our needs and took the time to understand our challenges. They then delivered the best and most cost-effective solution for the Electric Bike Store”, says Piers Metcalfe, a Director of the Electric Bike Store.
In conclusion Jez Curtis, Managing Director of Tennants said, “Our partnership with Konica Minolta is one based upon synergy of unrivalled quality of product and service. Through the application of a Konica Minolta laser graphic solution for the automotive plate market, we are capitalising upon the versatility of both the Tennants and Konica Minolta products.”