Konica Minolta

United Kingdom

  • English

Giving Shape to Ideas

FAQ

SUPPORT

In our Support section, we have compiled a range of helpful information, including access to our download center for printer drivers, software and user guides, details on laser printer and MFP support, as well as a clear explanation of our warranty policy.

BIZHUB CUSTOMERS SUPPORT

Frequently Asked Questions (FAQ)

1. How do I find out what the IP address of the photocopier is?

1. How do I find out what the IP address of the photocopier is?

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2. How to adjust the touch panel screen to your touch?

2. How to adjust the touch panel screen to your touch?

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3. How to adjust the volume settings?

3. How to adjust the volume settings?

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4. How to log into the Web Browser?

4. How to log into the Web Browser?

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5. How to find the Meter Readings?

5. How to find the Meter Readings?

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6. How to check the Consumable Life?

6. How to check the Consumable Life?

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7. How to adjust the date / time?

7. How to adjust the date / time?

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8. How to change Tray Priority Selection (Default tray)?

8. How to change Tray Priority Selection (Default tray)?

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9. Machines with Booklet Finisher − How to switch off "Auto Booklet" when centre staple is chosen?

9. Machines with Booklet Finisher − How to switch off "Auto Booklet" when centre staple is chosen?

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10. How do I stop multiple sets of documents from being stapled together as one document when printing?

10. How do I stop multiple sets of documents from being stapled together as one document when printing?

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11. How to set machine to Automatically copy originals which are smaller than A4, onto A4?

11. How to set machine to Automatically copy originals which are smaller than A4, onto A4?

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12. When I print , the device asks for 8 1/2 x 11 1/2 paper from the bypass tray when I want A4?

12. When I print , the device asks for 8 1/2 x 11 1/2 paper from the bypass tray when I want A4?

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13. How do I select different paper (headed, plain etc.) for each page when printing?

13. How do I select different paper (headed, plain etc.) for each page when printing?

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14. How to print out a configuration page?

14. How to print out a configuration page?

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15. How to adjust the Power Save Settings?

15. How to adjust the Power Save Settings?

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16. How to change the default file format on scanning eg Jpeg instead of PDF?

16. How to change the default file format on scanning eg Jpeg instead of PDF?

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17. When I scan a document back to my pc, it has a long winded identity number as a name, can I change it?

17. When I scan a document back to my pc, it has a long winded identity number as a name, can I change it?

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18. How to set Faxes to print from a specific tray?

18. How to set Faxes to print from a specific tray?

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19. How to set Fax to print confirmation reports for every fax?

19. How to set Fax to print confirmation reports for every fax?

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20. How to store Fax numbers?

20. How to store Fax numbers?

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21. How to store Email Addresses?

21. How to store Email Addresses?

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22. How to create Fax or Scan Groups?

22. How to create Fax or Scan Groups?

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23. How use the "Cover Page" option?

23. How use the "Cover Page" option?

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24. Can I alternate between double and single sided pages and select from different trays within a print job?

24. Can I alternate between double and single sided pages and select from different trays within a print job?

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25. If accounting is set-up on the device, how do I enter the same code on my PC for printing?

25. If accounting is set-up on the device, how do I enter the same code on my PC for printing?

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26. How can I store my password permanently in my PC so as I don’t have to keep entering it with every print?

26. How can I store my password permanently in my PC so as I don’t have to keep entering it with every print?

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27. Can I see how may pages are left to print / copy before the job finishes?

27. Can I see how may pages are left to print / copy before the job finishes?

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28. The colour quality of my prints / copies appears to be distorted, what should I do?

28. The colour quality of my prints / copies appears to be distorted, what should I do?

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29. How do I enable to save to USB stick?

29. How do I enable to save to USB stick?

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30. I do not seem to be able to save to a USB memory device?

30. I do not seem to be able to save to a USB memory device?

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31. A message is displayed "only one external memory can be used, Reinstall the external memory."

31. A message is displayed "only one external memory can be used, Reinstall the external memory."

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