Konica Minolta

United Kingdom

  • English

Giving Shape to Ideas

Billing Enquiries

SUPPORT

In our Support section, we have compiled a range of helpful information, including access to our download centre for printer drivers, software and user guides, details on laser printer and MFP support, as well as a clear explanation of our warranty policy.

Meter readings & payment enquiries

Meter readings, purchase orders and invoicingTo submit meter readings, purchase orders, invoices and any queries relating to these, please email the Billing Team.
Remittance and queriesTo submit a remittance advice or if you have a query, please email Credit Control.
To receive your invoices or statements by emailPlease complete this online form
To set up a Direct DebitPlease complete the Direct Debit mandate to switch your account to Direct Debit
Terms and conditions

You can download our standard terms and conditions here.

These are applicable to standard sales order agreements only.

If you require a copy of your contract please email the Billing Team

Credit control FAQ

1. How do I contact credit control?

1. How do I contact credit control?

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2. If I fall into arrears how will I know?

2. If I fall into arrears how will I know?

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3. Is there an email address where I can send remittances and also submit queries?

3. Is there an email address where I can send remittances and also submit queries?

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4. Who do I contact if I need copies of invoices or statements?

4. Who do I contact if I need copies of invoices or statements?

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5. Will I be able to pay by credit card?

5. Will I be able to pay by credit card?

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6. How can I make a payment to Konica Minolta?

6. How can I make a payment to Konica Minolta?

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7. How can I obtain your bank details to make a payment?

7. How can I obtain your bank details to make a payment?

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8. What are our payment terms?

8. What are our payment terms?

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9. Why does my account keep going on hold when I order service/consumables?

9. Why does my account keep going on hold when I order service/consumables?

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10. Can I receive my invoices and/or statements by email?

10. Can I receive my invoices and/or statements by email?

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11. Who do I contact if I have a billing query?

11. Who do I contact if I have a billing query?

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12. When will I receive a statement of my account?

12. When will I receive a statement of my account?

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13. Why have I been charged £15.00 for toner?

13. Why have I been charged £15.00 for toner?

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14. How do I contact /request a service?

14. How do I contact /request a service?

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15. How do I order consumables?

15. How do I order consumables?

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16. What is CS Remote Care?

16. What is CS Remote Care?

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17. What does Flat Rate mean?

17. What does Flat Rate mean?

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18. Why am I being charged for Network Maintenance?

18. Why am I being charged for Network Maintenance?

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19. How much notice is required to terminate my contract?

19. How much notice is required to terminate my contract?

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20. Will my contract automatically close after the contract period expires?

20. Will my contract automatically close after the contract period expires?

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21. Why have I been charged 12 months estimated copy usage?

21. Why have I been charged 12 months estimated copy usage?

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