Meter Readings & Payment Enquiries

Meter Readings, PO's and Invoicing

To submit meter readings, purchase orders, invoices and any queries relating to these, please email: billingteam(at)konicaminolta.co.uk

Remittance & Queries

To submit a remittance advice or if you have a query, please email credit.control(at)konicaminolta.co.uk

Interested in receiving your invoices / statements by email?

Please complete this Online Form to receive your statements and invoices by email.

We assure you that the data you provide will only be available to Konica Minolta Business Solutions (UK) Ltd and will not be communicated to any 3rd party.

Credit Control - DD Mandates

Please use the below Direct Debit mandates to switch your account to Direct Debit.

• Konica Minolta Business Solutions (UK) Ltd DD Mandate
• Konica Minolta Business Solutions (EAST) Ltd DD Mandate

Terms and conditions applicable to the standard sales order form and maintenance agreement

Please download our standard terms and conditions which are applicable to the standard sales order forms and maintenance agreements.

Credit Control FAQ

Question Please select an FAQ 1. How do I contact credit control? 2. If I fall into arrears how will I know? 3. Is there an email address where I can send remittances and also submit queries? 4. Who do I contact if I need copies of invoices or statements? 5. Will I be able to pay by credit card? 6. How can I make a payment to Konica Minolta? 7. How can I obtain your bank details to make a payment? 8. What are our payment terms? 9. Why does my account keep going on hold when I order service/consumables? 10. Can I receive my invoices and/or statements by email? 11. Who do I contact if I have a billing query? 12. When will I receive a statement of my account? 13. Why have I been charged £15.00 for toner? 14. How do I contact /request a service? 15. How do I order consumables? 16. What is CS Remote Care? 17. What does Flat Rate mean? 18. Why am I being charged for Network Maintenance? 19. How much notice is required to terminate my contract? 20. Will my contract automatically close after the contract period expires? 21. Why have I been charged 12 months estimated copy usage?