News Article Business Solutions

Konica Minolta Business Solutions (UK) has launched its global Optimized Print Services (OPS) programme. A business concept designed to manage and rationalise organisational print requirements locally, centrally or globally, and effective within any market segment, OPS fully supports the Konica Minolta service philosophy.

Part of Konica Minolta’s wider Managed Services portfolio, encompassing document workflow management, BPO, ITO, consultancy and advice, OPS is designed to reduce costs, drive efficiencies and increase productivity both within the office, and within in-plant document production areas. The fully customised OPS programme provides an effective strategy for document workflow management, including processes designed to help customers to better monitor, measure and manage printer and multifunctional system fleets, in any combination.

“The OPS programme redefines Konica Minolta as a true service provider taking a holistic approach to customer requirements based on customer intimacy and adaptive workflow solutions tailored to customer needs”, states Mr Yuki Kobayashi, Managing Director of Konica Minolta Business Solutions (UK) Ltd.

The Konica Minolta OPS programme is based on a three-tier approach driven by Prince 2 certified methodologies that encompass discrete Consult, Implement and Manage phases. It combines expert support with best-of-breed project management to ensure a smooth transition – ensuring that not only do organisations install an optimal printing infrastructure, but also that they transition and manage it in the most efficient way. This results in continuous reduction in total cost of ownership, both direct and indirect, and maximised efficiencies in document workflow operations.

OPS Consult

All improvements resulting from OPS Consult are based on defined consulting procedures and powerful analysis tools allowing customers to understand every single step on the way to a tailor-made solution.

OPS Implement

OPS is more than just installing a new print solution. It provides change management based on individual customer requirements. This includes dedicated project management in accordance with recognised standards, as well as support for appropriate involvement of stakeholders and users. Customers benefit from the strong direct organisation and the experience of Konica Minolta as a market leader.

OPS Manage

After testing and establishing the new document workflow infrastructure, OPS offers a scalable portfolio of services to run and manage the print device fleet. Tailored to individual requirements, these can complement existing IT services or take over full operational responsibility.

Mr Kobayashi further commented, “Many customers are now aware of the huge cost savings which are achievable through efficient document workflow management. However, effective management requires expertise and a consistent approach. The Konica Minolta OPS programme allows our customers to focus on core business activities while we optimise document workflow processes and manage the physical print infrastructure for them”. He continues, “In addition to efficiency and cost savings, OPS also addresses environmental conservation issues helping our customers with energy saving and carbon footprint reductions, now major factors for public sector and commercial organisations. With the OPS programme Konica Minolta further demonstrates its position as an innovator and leader in managed print and document imaging technology.”

For more information, please visit our Optimized Print Services pages